Required Quality-Senior Analyst @ eClerx Virtual

Company Name :  eClerx Virtual Team

Designation :  Quality-Senior Analyst

Eligibility :  Any Graduate
Location :  Pune
Experience:    1 - 3 Years
Functional Area:   ITES/BPO/KPO, Customer Service, Ops.
Type :   BPO/ITES
Last Date:    Mon to Fri
 
Job Details :
 
Job Type:  Full Time
Hiring Process:  Interview.

Job Description:

Hi !
We have an opening in Quality team for the position of a Senior Analyst. Kindy find the details mentioned below.

 Responsibilities :

• Coordinate Centralized Project tracking and reporting
• Regular update of Quality Training Manual and process documents
• Communicate Quality Processes Changes to the Process
• Track and report out eureka updates on a weekly / monthly basis.
• Coordinate with internal departments for Quality Trainings and reporting
• Follow up with project leads and Black Belts for toll gate reviews and report out regular status update on toll gate reviews to the business owners
• Coordinate with QPI auditors for auditing and reporting of QPI initiatives
• Consolidate and report out QPI findings to the Business Owners
• Publish and own Quality Intranet portal contents and updates.
• Overall coordination of Training Certification / Project Tracking

Keywords: excel, macros

Company Profile :

eClerx Services Limited (eClerx) is a Knowledge Process Outsourcing (KPO) company providing data analytics and customized process solutions to global enterprise clients. eClerx supports core and complex activities for its clients using proprietary processes and a scalable offshore delivery model.The Company supports critical processes for more than 50 clients, including 20 Fortune 500 companies. These clients include global leaders in financial services, manufacturing, retail, travel and hospitality.eClerx currently employs 2,000 people across four state-of-the-art delivery centres in Mumbai and Pune. The company has sales and marketing offices across Europe and North America.

Financial Services: eClerx provides middle office and back office support to the Capital Markets businesses of leading global banks. The processes support all asset classes including equity, fixed income, currencies and commodities. eClerx provides end-to-end support through the trade lifecycle, including trade confirmation, settlements, portfolio matching and reconciliations, transaction maintenance, risk analytics and reporting. In 2008, the Company extended its services to buy side institutions including Asset Managers and Insurance Companies.

Full Job Description :
 
Requirements:

• Graduate in any discipline
• Good knowledge of Ms Excel
• 2 years of experience
• Good Communication skills
• Good presentation / formatting skills

Age Limit: Below 30 Yrs

Work Location: Pune (Hinjewadi)

Interested candidates can call Deepali Shinde on 4047 5025 / 9870327708.

Dates :      Mon to Fri
 
Contact:
Deepali Shinde
eClerx Virtual Team


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