Job Opening for Associate/Sr. Associate -(NonTechnical) with Accenture

Company Name:    Accenture

Designation: O2C Billing Level G

Eligibility : B.B.A - Management,B.Com - Commerce

Location :   Bengaluru/Bangalore

Type : IT/Software
Functional Area: ITES/BPO/KPO, Customer Service, Ops
Experience: 1 - 3 Years

Last Date:    16th Oct 2010

Job Description:

* Overall Purpose of the Job

* Primarily responsible for Billing and cancellation of Time & Billing activities.

* Ensure that the necessary NCR guidelines are complied with and necessary documents are maintained as applicable for all day-to-day processes.

* Receive manual/electronic [EMILI] billing request.

* If received manually, capture billing information from manual billing request.

* Check for site number and master number in EMILI request and Input billing information.

* If not billable, determine RBS [Regional Billing Specialist] and return billing request.

* Complete quality assurance on billing field

* Invoice/Recognise revenue from Time and Material.

Cancellation:

* Receive new request in SOM workflow tool by way of tracer in email.

* Determine if the request is to rebill customer, if so make corrections in EMILI and process.

* If the request is cancellation, download cancellation request tool excel spreadsheet.

* Run work order detail and Invoice detail in EDW, saving results to hard drive, pull query results into cancellation tool excel workbook. Save excel workbook to server and send email for approval to respective OD.

* If approval received [within 10 days], open cancellation request and populate response. Process Credit Memo for the respective work order in EMILI to cancel and close SOM tracer.

* If approval denied, reject request to original requestor.

Company profile:

Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments.
Company Overview

Learn about Accenture, including our operations, leadership, our people, our commitment to corporate citizenship and more.

Message from Our Chairman & CEO

Bill Green discusses how Accenture has positioned itself for growth and high performance.

Locations

Accenture has offices and operations in 52 countries.

Desired Profile:

* Invoice Preference/ Invoice Exceptions and Invoice Routing:

* Based on customer specific request, generate invoice.

* Based on request, make billing cycle suitable for the customer.

* If requested specifically, the invoice may be sent to a different place than the site address.

Date:    16th (Saturday) Oct 2010

Contact:   . Accenture



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VGN Developers Pvt Ltd

Company Name : VGN Developers Pvt Ltd

Job Designation : Customer Suport Executives

Qualification : Any Graduate

Experience : 2-7 Years

Functional Area : ITES, BPO, KPO, Customer Service, Operations

Location : Chennai

About us:
 
VGN, a respected name in the real estate industry, has contributed to better living since 1942. It is a name that has stood the test of time, and in doing so, has made lives richer, happier and complete. Today, we nurture newer and higher ambitions. With a strong heritage of expertise and trust built out of our decades-old experience in layout promotions, we have entered into residential and integrated township development committing to bring international living standards to India in a big way.
VGN has infused a strong belief to maintain higher standards and transparency right from designs, materials, construction techniques and management principles. We are determined to help customers realize their dreams whether it is a layout or a house and in the process create a valuable asset for them.
For the last 65 years we've been turning people's dreams into reality and earnings into wealth. And with the power of values serving as our guideline, we are confident we will bring you the same fulfillment when you look to see your dream realized.

WELCOME TO VGN MINERVA.
 
A contemporarily designed residential complex that’s sure to become a
benchmark in the city. Coming up at Mogappair West, VGN Minerva will
be the largest and most prestigious address for happy living in Mogappair.

Sprawled over 12 acres of prime landscaped property, VGN Minerva
accommodates up to 570 luxurious apartments surrounded by modern
lifestyle amenities and facilities; All designed to bring a smile to your
face every time you come home.

WELCOME TO A WORLD OF LUXURY.
 
At VGN Minerva, you can also indulge yourself in the latest lifestyle amenities that include a swimming pool, a fully equipped gym and sauna, aerobics, indoor games, party hall cum discotheque, 6 home theatre suites, a library cum business centre and a multi-purpose hall. Add to that, a coffee shop, departmental store, and even a clinic, you’ll have little reason to leave the confines of your home.

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M&B Infotech Current Openings

Company Name : M&B Infotech

Job Description : Customer Service Executive

Qualification : UG - Any Graduate - Any Specialization
  PG - Post Graduation Not Required

Experience : 0-2 Years

Functional Area : ITES/BPO/KPO, Customer Service, Ops.

Location : Pune

About us:

We plan, deploy, sustain and maintain your IT lifecycle through our total outsourcing, consulting services, business solutions and professional services. M&B Infotech helps you drive momentum in your organisation - no matter what domain you are in.
Our continuing success in executing projects is a result of our stringent implementation of quality processes. Deploying quality frameworks to align with your business will give you the benefit of a smooth and transparent transition while providing complete IT lifecycle management. Reliability and perfection are a result of our adherence to these quality benchmarks and this has been our key differentiator while helping drive your business momentum.

Backed by our strong quality processes and rich experience managing global clients across various business verticals, we align IT strategies to your business goals. The various accreditations that we have achieved for every service we offer reflect our commitment towards quality assurance.
A proprietary concern based in Pune, India, M & B Infotech is a premier provider of business process outsourcing ("BPO") and knowledge processing outsourcing ("KPO") solutions.
Apart from our thrust on BPO and KPO services, we also specialize in the development and maintenance of world-class enterprise ,Dedicated Delivery Center (DDC) and web-based applications

Dedicated Delivery Center (DDC) is a unique outsourcing solution, where we setup and operate a dedicated IT center for your organization, at our offshore facility. Each DDC is customized to your requirements and we provide flexible options for security levels, isolation levels and management oversight
We have a proactive, hands-on approach to our clients needs and are committed to maintaining the highest ethical practices in the industry. M&B Infotech has a strong information protection policy, network security architecture, and tested disaster recovery plans.
To provide solutions that help client organizations curb operational costs, boost productivity and derive real business benefits through a clear competitive advantage. Towards this end, we combine our core skills with the passion to innovate.

M & B Infotech is engaged in offering offshore software development services to global clients across industry verticals. From mission critical enterprise applications to innovative web applications and anything in between, we develop focused solutions that meet your requirements..
By perfectly interpreting your business needs and using absolutely the right technology, we deliver consistently on target, even in challenging situations. We offer across-the-board and cost-effective offshore software development solutions, thereby enabling you to attain your business goals and objectives faster.

M & B Infotech offers quality software testing services to leading global organizations. We work closely with you throughout the engagement and effortlessly blend within your corporate and IT environment. Our proven test tools and methodologies not only make software testing simple and easy for our clients but also help minimize defects during the testing phase, avoid rework cost and provide quality and time-effective service. From manual testing to tailormade automated test environments, we have the resources and industry experienced to provide you result-oriented solutions.
M & B helps both companies and individuals navigate the ever-changing world of work. We offer nearly 6 years of experience providing recruitment, employee assessment and training, outsourcing and consulting services. Whether you are looking for a new and challenging career opportunity or an organisation that can provide your company with tailor-made human resources solutions, you can rely on Manpower.

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Accenture - Technical Support Service (ISP) - voice (Urgent)

Designation: Technical Support Service (ISP) - voice (Urgent)

Job Description:

Accenture, one of the world's leading management consulting, technology services and outsourcing companies, is looking for young, enthusiastic professionals for Voice openings in Bangalore for its BPO operations.

We are looking for

* Undergraduates (XII standard) with more than 6 months of work experience in BPO

* Graduates / Post Graduates / Diploma Holders with any exp

* B.E/B.Tech graduates with an aggregate of less than 55% and must have prior voice exp for a minimum of 6 months.

* Candidates with backlogs/arrears in their degree are not eligible

Company Profile:

Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. With approximately 177,000 people serving clients in more than 120 countries, the company generated net revenues of US$21.58 billion for the fiscal year ended Aug. 31, 2009.

Desired Profile:

Fresher or experience in voice-based technical support

should have knowledge of troubleshooting in internet support services for clients

Should have excellent verbal and written communication skills

Should be able to diffuse volatile situations when distressed or irate customers call for support

should be able to deliver quality customer service and technical service support for clients

Job profile deals in semi – tech process

Fresher can also apply

Experience : 0-5 years

If this is the opportunity you are looking for please get back to us with your updated resume.

For more details please contact,

Preetham.D -9611344440

Accenture

Bang 6 - Divyasree Techno park, SEZ, Sy No.36/2, Kundalahalli Village, K R Puram, Hobli, Whitefield, Bangalore- 560 066.

Experience:     0 - 5 Years

Role:    Associate/Sr. Associate -(Technical)

Functional Area:     ITES/BPO/KPO, Customer Service, Ops.

Education:
UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required

Location:     Bengaluru/Bangalore

Contact:   Morris.j

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