Sutherland Calling Bpo Professionals - 0 - 5 yrs exp

Company Name : Sutherland Global Services

Designation:  Technical / Sr Technical - Support Executives / Customer Support Exe. - 10 Opening(s)

Eligibility:  Any Graduate
Location:    Mumbai, Mumbai Suburbs
Type:  BPO/ITES
Functional Area:  ITES/BPO/KPO, Customer Service, Ops.
Experience:   0 - 5 Years
Last Date:  Walk-in for interview

Job Details :
 
Job Type: Full Time
Hiring Process: Written-test, Interview.

Job Description:

• Involves handling Inbound Calls.
• Should posses basic knowledge on Hardware, Networking, Operating Systems etc.
• Involves resolving customer queries.
• Involves updating customers on latest information on a product or service.
• Should be comfortable working in shifts.
• Should have excellent English communication skills.
• Should be patient enough to handle any kind of customer queries.
• Attractive incentives and perks depending upon the individual's performance would be rewarded. 
• Job Location will be @ Malad,Mumbai
• Minimum  6 - 8 months of  work exp

You can reach me @:Rutuja

Keywords: TSE,Sr TSE, CSE, CSP, Technical Support, Customer Support, Executives

Company Profile:

Sutherland Global Services is a multinational Technology-Enabled and Business Process Outsourcing (BPO) company specializing in Integrated BPO solutions across the front and back office that support the entire lifecycle of our client’s customers.

Having started operations in 1986 in Rochester, New York, Sutherland now employs over 29,000 professionals offering RightSourcing™, seamlessly blended services from its 32 delivery centers in Bulgaria, Canada, Colombia, India, Mexico, Philippines, the United Arab Emirates, the United Kingdom, and the United States. By integrating highly trained people with state-of-the-art technology and proven business methodologies, Sutherland collaborates with clients to help them excel in their industry and maximize their customers’ lifetime value.

Full Job Description :

• Candidates who have the below mentioned qualification can apply.
• Min Education Qualification: HSC - 6 months int voice exp.
• Building a rapport with customers.
• Age criteria: Restricted up to 36 years.
• Candidates with relevant experience in International voice based pref.
• Involves working in Night shifts.
• Excellent Communication Skills.
• 3 Rounds of interview - and good compensation package.
 
Dates :    Walk-in for interview

Contact:
Rutuja A
Sutherland Global Services Inc
Human Resources,Sutherland Global Services (P)
Ltd 101,Interface Building 16, 2nd Floor Malad
Link Road, Malad (W)
MUMBAI,Maharashtra,India 400064

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Patni Looking for Technical Support Analyst - Walk in Interview

Designation: Technical Support Analyst

Job Description:

Handling Trouble Tickets in the form of Calls/Online Requisitions/ Emails / Voice Mails. To maintain a high degree of customer service for all support queries and adhere to all service management principles. To take ownership of user problems and be proactive when dealing with user issues. To log all calls on the call logging system.

If interested you can walk in for the interview Mon - Fri between 1-3 PM at the below mentioned address:-

Patni Computer Systems Ltd.

Patni Knowledge Center

Block B, 139 140 & 142, E&F

Noida Special Economic Zone (NSEZ)

Noida UP

Company Profile:

Patni Computer Systems Ltd. (Patni) (BSE: PATNI COMPUT, NSE: PATNI, NYSE: PTI) is one of the leading global providers of Information Technology services and business solutions. Over 14,500 professionals service clients across diverse industries, from 27 sales offices across the Americas, Europe and Asia-Pacific, and 22 Global Delivery Centers in strategic locations across the world. We have serviced more than 400 FORTUNE 1000 companies, for over two decades.Our vision is to achieve global IT services leadership in providing value-added high quality IT solutions to our clients in selected horizontal and vertical segments, by combining technology skills, domain expertise, process focus and a commitment to long-term client relationships.

A global organization with expertise across diverse industry verticals and technology practices, Patni today combines the flexibility of a small company with the stability of a large company. Through the caring and nurturing culture that we have diligently created over the years, we ensure that our people gain a holistic experience at all levels. Our collaborative work environment drives every Patni-ite to go beyond their defined roles and excel in their individual capacities. If you are looking for an energetic, challenging and rewarding environment, then Patni is the place to be. Explore this section to know how you can be part of Patni’s vision for the future.Application development outsourcing helps organizations adapt to the rapid technology advancements and evolving business processes. Outsourcing software development helps them fulfill their need for newer customized solutions or transformation of existing systems to state-of-the-art environments, while retaining the embedded business processes, rules and logic.

Adapting to new technology advancements in underlying application infrastructure and successful application development and deployment remains the primary challenges for organizations, worldwide. In addition, IT faces the challenge of stringent budgets and aggressive timelines for any development initiative.All this calls for adopting strategies that provide maximum flexibility and effective techniques to manage applications early in the development stages and ensure a long and productive application life. As an application development outsourcing partner

Patni is a leading offshore IT vendor with proven capabilities in offshore Application Development Services (ADM Services). As preferred application development outsourcing vendors, we have delivered significant benefits to our global customers. Patni's custom application development process encompasses all the phases of software development life cycle (SDLC), starting from translating business needs into project requirements through implementation and post-production user support.A mature offshore delivery model supported by technical and domain excellence characterizes Patni's Offshore Application Development Services. This helps our clients achieve flexibility, scalability, quality and a reduced time-to-market. We work closely with our customers to ensure that we meet the service levels on the most critical CTQ parameters of 'on time', 'within budget' and 'defect free' application development.

Our suite of Application Development outsourcing service offerings includes:

* Offshore product development
* Custom application development
* New application development
* Rapid application development.

Desired Profile:

Experience: 1 - 2 Years

Qualification:–
UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization,Post Graduation Not Required

Keywords: TSE, TSA, Technical Support, Analyst, TSO

Profile:

Person needs to be Open to work in 24X7 Environment. Should be willing to learn under pressure situations Team Player, high in confidence Excellent Communication Skills

Experience: 1 - 2 Years

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Role: Associate/Sr. Associate -(NonTechnical)

Education:

UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization,Post Graduation Not Required

Location: Delhi/NCR

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