TCS Hiring for Quality, Quality Reviewer

Company Name :     Tata Consultancy Services

Designation:   Quality, Quality Reviewer

Eligibility:   Any Graduate
Location:      Kolkata
Type:  BPO/ITES
Functional Area:  ITES/BPO/KPO, Customer Service, Ops.
Experience:   3 - 9 Years
Last Date:    Walk-ins

Job Details :

Job Type: Full Time
Hiring Process: Written-test, Interview.

Job Description:

Candidates should preferably be into a Corporate Quality role.
BPO exposure preferable.
Should be willing to work extended hours.

Qualifications & Skills

• Bachelor’s degree in any stream
• 5-6 years of relevant experience
• Understanding of Utilities and Media Domain will be an added advantage
• Green Belt Training / Certification (Mandatory)
• Related Quality certifications e.g. LEAN, SIX SIGMA
• Understanding of Quality systems like ISO 9001 etc.
• Understanding of Six Sigma, Lean, & structured problem solving methodologies.
• Awareness of Information Security Standard like ISO 27001
• Awareness Of Microsoft Office
• Awareness of Minitab, Visio and Microsoft Project.

Behaviors / Competencies

• Time Management Skills
• Ability to be flexible
• Analytical Skills
• Communication Skills
• Effective Communication-Written & Verbal
• Good interpersonal skills including how to be a team player
• Attention to detail and the ability to identify issues and propose solutions are essential

Interested candidates can mail their CV to kersi.s @ tcs.com with the following detais:

Sub Line: QR - Kolkata

Current Org.:
Current Designation:
Total Exp.:
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Willingness to relocate:

Company Profile:

At TCS, we achieve real business results that allow you to transform, and not just maintain, your operations. Our IT services, business solutions and outsourcing bring you a level of certainty that no other competitor can match. You will experience your requirements being met on time, within budget and with high quality; greater efficiency and responsiveness to your business; and the ability to shift investment to strategic initiatives rather than tactical functions.

Full Job Description :

Purpose of the Job: To conduct independent Quality assurance activities and report observations to the Project Managers at TCS, Initiate and drive various improvement Projects

Job Responsibilities:

• To conduct Quality Assurance tests on various activities of project teams.
• To conduct internal Quality audits for Integrated Quality Management System.
• To help project teams analyse and plan counter measures for Internal Quality Audit observations.
• To identify improvement opportunities in co-ordination with Project Managers in the areas of Quality and Productivity.
• To complete improvement projects using six sigma techniques like DMAIC, Lean etc.
• To assist teams in compliance to ISO audits. Initiate and drive various improvement Projects
• Compile Monthly Process performance report and publish to appropriate Stakeholders

Performance parameters for the Role:

• Should be able to identify improvement opportunities and materialize them.
• Should be able to provide inputs to teams in order to reduce defects and improve Quality of processes.
• Should be able to conduct audits in accordance to Quality Management systems.

Dates :      Walk-ins

Contact:
Jasvinder Arora
Tata Consultancy Services

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Multiple Openings at Reliance Industries:

Position Title : Customer Care Trainee 

Function : Chief Executive Officer's Office 

Location: Uttra pradesh

Minimum Work Ex in years- 0 -2yrs

Formal Qualification: Graduate 
Additional Certifications NA 
Preferred Industry Insurance 

Functional & Behavioural Competencies NA 

Key Responsibilities: good knowledge in excel, good interpersonal skills

 

About Reliance Industries:

As with all great pioneers, there is more than one unique way of describing the true genius of Dhirubhai: The corporate visionary, the unmatched strategist, the proud patriot, the leader of men, the architect of India’s capital markets, the champion of shareholder interest.

But the role Dhirubhai cherished most was perhaps that of India’s greatest wealth creator. In one lifetime, he built, starting from the proverbial scratch, India’s largest private sector enterprise.

When Dhirubhai embarked on his first business venture, he had a seed capital of barely US$ 300 (around Rs 14,000). Over the next three and a half decades, he converted this fledgling enterprise into a Rs 60,000 crore colossus—an achievement which earned Reliance a place on the global Fortune 500 list, the first ever Indian private company to do so.

Dhirubhai is widely regarded as the father of India’s capital markets. In 1977, when Reliance Textile Industries Limited first went public, the Indian stock market was a place patronised by a small club of elite investors which dabbled in a handful of stocks.

Undaunted, Dhirubhai managed to convince a large number of first-time retail investors to participate in the unfolding Reliance story and put their hard-earned money in the Reliance Textile IPO, promising them, in exchange for their trust, substantial return on their investments. It was to be the start of one of great stories of mutual respect and reciprocal gain in the Indian markets.

Under Dhirubhai’s extraordinary vision and leadership, Reliance scripted one of the greatest growth stories in corporate history anywhere in the world, and went on to become India’s largest private sector enterprise.

 

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