Helpdesk Executive/ Call Coordinator in PCS Technology

Designation: Helpdesk Executive/ Call Coordinator

Job Description:

Position: Helpdesk Executive/ Call Coordinator

Total Experience: 6 months and above.

Qualification: Any Graduates.

Job Location: Hyderadad

Responsibility

Handling Customer on Phone.

Assigning call to the Engineer.

Preparing Daily Summery Report.

Preparing Daily Report of Call.

Preparing Daily Analysis Report.

 
Keywords: Helpdesk, Coordinator, Call, Report

Company Profile:

Started in the year 1983, PCS Technology is a 100 million dollar company today. Headquartered in Mumbai, we have Global presence with 32 offices across the globe. We have the experience and the understanding to improve business performance and business processes and technology platforms. We possess a keen understanding of the Client requirements hence our solutions focus on delivering competitive business advantage and increased productivity for all our clients in a cost effective manner.

While our culture of thought leadership encourages us to explore new concepts and solutions, our strategic focus of delivering competitive advantage for our client's business success never varies. The testimony of this fact lies in the fact that our clients consists of Blue-chip and Fortune 500 companies, choose us for repeat business. We meet the client challenges by delivering cost effective solution while maintaining a roadmap that can evolve to fit their future needs.

We believe that in order to keep pace with the global trends, it is imperative to stay connected to the leaders in the field of technology. To that end, we have formed a range of strategic relationships with a number of companies worldwide, which ensures that our products and services are always keeping pace with global trends.

Desired Profile:

Handling Customer on Phone.

Assigning call to the Engineer.

Preparing Daily Summery Report.

Preparing Daily Report of Call.

Preparing Daily Analysis Report.

If interested please reply with the updated copy of your CV at the earliest.

Regards,

Priti Adinavar

HR Recruiter

Contact no.: 022-42116269

Email Id: priti.adinavar@pcstech.com

PCS Technology Limited.

Experience:    1 - 2 Years

Functional Area:   ITES/BPO/KPO, Customer Service, Ops.

Role:    Outside Consultant

Education:
UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
 
Compensation:    Rupees 1,75,000 - 2,75,000

Location:     Hyderabad / Secunderabad

Contact:
Priti.Adinavar
PCS Technology Ltd.




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