Serco Recruits for Tele Marketing Executives

Company Name : Serco BPO

Designation : Looking for Tele Marketing Executives / Customer Care Executives

Eligibility :
UG - Any Graduate - Any Specialization,Graduation Not Required PG - Any PG Course - Any Specialization,Post Graduation Not Required
Type: Telecalling/Telemarketing Exec.
Functional Area : ITES/BPO/KPO, Customer Service, Ops.
Location : Delhi, Delhi/NCR
Experience : 0 - 2 Years
Last Date : Walkins

Job Description :

* We are calling FRESHERS to join our company.
* Its a Day Shift BPO.
* Grab on the offer!
* Openings in both- Inbound & Outbound.
* To provide qualified leads and book appointments for the sales team, to generate new business.
* To follow up marketing campaigns and events to generate new prospect leads by telephone, identifying and
qualifying opportunities for new business.
*  To engage and interact with decision makers at a senior level to identify new and emerging business opportunities.
* To build effective relationships with potential clients and existing customers, by use of appropriate questioning,
clarification and language.
* To identify and qualify opportunities for cross selling Causeway products to generate business and increase
profitability.

Company Profile :

Serco is a leading service provider in the international and domestic BPO markets in India.Serco BPO (formerly Infovision) delivers voice-based solutions, database management and back office support services for Indian and international customers. Our Services:Our key service areas include customer interaction centres, direct marketing, loyalty programmes and software solutions for CRM services. Serco BPO services clients from diverse industries like retail, telecom, entertainment, IT, consumer goods, banking and insurance.

  Our Philosophy:Serco BPO’s business philosophy is focused on relentless pursuit of excellence and quality in all spheres of our activities. We have a strong technology focus with over 60 software professionals focused on building and supporting the latest software and technology platforms to help us serve our customers better.

Full Job Description :

Hi

A Leading BPO in West Delhi - SERCO BPO PVT. LTD. announces massive openings .

We Offer:

* Day Shifts
* Fixed Salary
* Corporate Culture
* Great Incentives
* Smart Freshers can apply!!

Contact us as soon as Possible!

We are looking for candidates who can talk to People over the phone regarding offering services and resolving their Queries.

We are looking for candidates who are absolutely comfortable with Hindi and English both the Languages.

Position - Tele Marketing Executives / Customer Care Executives

Timing - Fixed Day Shift

Salary- 7 - 9 K + incentives

To grab on the spot offer, contact us as soon as possible.

Thanks and Regards,

Isha Sachdeva
Sr. H.R. Executive
SERCO BPO -India OPerations

Dates : Walkins

Contact :

Isha Sachdeva
Serco BPO
A- 14/2 Naraina Industrial Area, Phase-II
Naraina.
NEW DELHI,Delhi,India 110028

Apply Here

Looking for Operations - Manager @ eClerx Virtual Team

Designation: Operations - Manager

Job Description:

People Management/Task allocation

People / Risk / Issue management experience is highly desirable

• Experience on task allocation on daily basis and tracking for closure is highly desirable

• High focus on attention to detail and discipline on daily operations

• Experience working on people career growth and development

• Understand people motivation and create positive environment that promotes higher motivation

Customer handling

Client facing role or experience on working with US or EMEA customers will be a big plus

• Understand clients, set the right expectations and deliver as per the commitments

• Managing issues/concerns from clients working with senior management.

Interested candidates can get in touch with Kanchan on the below mentioned numbers.


Regards,
Kanchan Ahuja.
Mobile- 9769757569

Keywords: operations manager

Company Profile:

eClerx Services Limited (eClerx) is a Knowledge Process Outsourcing (KPO) company providing data analytics and customized process solutions to global enterprise clients. eClerx supports core and complex activities for its clients using proprietary processes and a scalable offshore delivery model.The Company supports critical processes for more than 50 clients, including 20 Fortune 500 companies. These clients include global leaders in financial services, manufacturing, retail, travel and hospitality.eClerx currently employs 2,000 people across four state-of-the-art delivery centres in Mumbai and Pune. The company has sales and marketing offices across Europe and North America.

Financial Services: eClerx provides middle office and back office support to the Capital Markets businesses of leading global banks. The processes support all asset classes including equity, fixed income, currencies and commodities. eClerx provides end-to-end support through the trade lifecycle, including trade confirmation, settlements, portfolio matching and reconciliations, transaction maintenance, risk analytics and reporting. In 2008, the Company extended its services to buy side institutions including Asset Managers and Insurance Companies.

Desired Profile:

3-10years of process / operations management experience with a graduate / post graduate degree from a reputed institution.

Behavioural competency

• Team Handling

• Stake Holder Management

* Daily

* Shared Services

• Presentation Skills

• Planning and Organizing

• E-mail Etiquette

Experience:    2 - 6 Years

Functional Area:      ITES/BPO/KPO, Customer Service, Ops.

Role:     Operations Mgr

Education:
UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization,Post Graduation Not Required

Compensation:     Rupees 3,00,000 - 8,00,000
 
Location:      Pune

Contact:   Kanchan Ahuja
eClerx Virtual Team
 



Click Here to Apply

Openings at IBM Daksh

Openings at IBM Daksh

Location: Pune Experience: Graduate-Fresher/Experienced; Proficiency in English & Spanish Language Willingness to work in 24* 7 shift Undergraduate- with 9 months of BPO experience OR 15 months of Non-BPO experience Qualifications: Graduate-Fresher/Experienced; Undergraduate- with 9 months of BPO experience OR 15 months of Non-BPO experience Responsibilities: Would be responsible for taking US calls in Spanish as well as English trouble-shooting customers issues Competencies Required: Fluency in English & Spanish Language Team Worker;Analytical skill, willingnessv to learn, Customer service orientation, flexibility to work in shifts Good listening skills Familiar with computer Skills/hardware networking/automible parts About IBM Daksh: IBM Daksh offers business performance improvement rather than just cost-savings and is a step closer to Business Transformation Outsourcing (BTO). By unlocking revenue generation through up-selling and cross-selling, improving customer satisfaction scores, optimizing capital use and reducing operational expenditure, IBM Daksh offers far-reaching and positive impact on shareholder value IBM Daksh has worked with a pioneering group of global companies that have successfully used BPO and BTO to execute a broad range of strategies with strong results It was just over five years ago that IBM Daksh was created. An independent report in the US stated that more than two-thirds of online transactions were abandoned due to inadequate customer support. In India, a core team of four people thought about the implications of that report, and acted quickly. They put together a business plan that got them their first client and their first round of funding. It was the first step in creating a new enterprise, in a new industry that had no history and no business model to follow. But what IBM Daksh did have was sound leadership, a focused vision and an undying passion. By 2003, the company employed around 5,000 people and was acquiring blue chip clients almost as quickly as it was attracting large numbers of ambitious and talented young staff. In April 2004, IBM Corporation acquired Daksh e-Services to serve as a global hub to manage business processes for clients across the world. With 25 service delivery centers in India and the Philippines, IBM Daksh is an integral part of IBM's BPO/BTO delivery network around the world. Today, IBM Daksh employs more than 30,000 people and has won several major awards for employee satisfaction, delivery excellence, innovation, and diversity and inclusivity. Apply here