Sutherland Calling Bpo Professionals - 0 - 5 yrs exp

Company Name : Sutherland Global Services

Designation:  Technical / Sr Technical - Support Executives / Customer Support Exe. - 10 Opening(s)

Eligibility:  Any Graduate
Location:    Mumbai, Mumbai Suburbs
Type:  BPO/ITES
Functional Area:  ITES/BPO/KPO, Customer Service, Ops.
Experience:   0 - 5 Years
Last Date:  Walk-in for interview

Job Details :
 
Job Type: Full Time
Hiring Process: Written-test, Interview.

Job Description:

• Involves handling Inbound Calls.
• Should posses basic knowledge on Hardware, Networking, Operating Systems etc.
• Involves resolving customer queries.
• Involves updating customers on latest information on a product or service.
• Should be comfortable working in shifts.
• Should have excellent English communication skills.
• Should be patient enough to handle any kind of customer queries.
• Attractive incentives and perks depending upon the individual's performance would be rewarded. 
• Job Location will be @ Malad,Mumbai
• Minimum  6 - 8 months of  work exp

You can reach me @:Rutuja

Keywords: TSE,Sr TSE, CSE, CSP, Technical Support, Customer Support, Executives

Company Profile:

Sutherland Global Services is a multinational Technology-Enabled and Business Process Outsourcing (BPO) company specializing in Integrated BPO solutions across the front and back office that support the entire lifecycle of our client’s customers.

Having started operations in 1986 in Rochester, New York, Sutherland now employs over 29,000 professionals offering RightSourcing™, seamlessly blended services from its 32 delivery centers in Bulgaria, Canada, Colombia, India, Mexico, Philippines, the United Arab Emirates, the United Kingdom, and the United States. By integrating highly trained people with state-of-the-art technology and proven business methodologies, Sutherland collaborates with clients to help them excel in their industry and maximize their customers’ lifetime value.

Full Job Description :

• Candidates who have the below mentioned qualification can apply.
• Min Education Qualification: HSC - 6 months int voice exp.
• Building a rapport with customers.
• Age criteria: Restricted up to 36 years.
• Candidates with relevant experience in International voice based pref.
• Involves working in Night shifts.
• Excellent Communication Skills.
• 3 Rounds of interview - and good compensation package.
 
Dates :    Walk-in for interview

Contact:
Rutuja A
Sutherland Global Services Inc
Human Resources,Sutherland Global Services (P)
Ltd 101,Interface Building 16, 2nd Floor Malad
Link Road, Malad (W)
MUMBAI,Maharashtra,India 400064

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HSBC Global Openings For Fresher Graduates - Apply Now

Designation: Customer Service Executive- VIZAG

Job Description:

Job Title: Customer Service Executive

Description:

* Acquire knowledge on HSBC products and service offerings

* Efficiently answer customer queries on various products and services offered by the bank

Skills Required:

* Excellent verbal and written communication skills

* Ability to interpret and handle complex numerical data

* Excellent interpersonal and negotiating skills

* Good keyboard skills

* Flexibility to work in shifts

Company Profile:

Headquartered in London, HSBC is one of the largest banking and financial services organisations in the world. HSBC's international network comprises over 9,500 offices in 85 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa.With listings on the London, Hong Kong, New York, Paris and Bermuda stock exchanges, shares in HSBC Holdings plc are held by around 200,000 shareholders in some 100 countries and territories. The shares are traded on the New York Stock Exchange in the form of American Depositary Receipts.Through an international network linked by advanced technology, including a rapidly growing e-commerce capability, HSBC provides a comprehensive range of financial services: personal financial services; commercial banking; corporate, investment banking and markets; private banking; and other activities.

HSBC Global Resourcing Centres form a vital link to one of the world’s largest Banking and Financial Service Delivery Organizations. Leveraging technology and process expertise, Global Resourcing services customers from across many of HSBC’s business lines – making for a dynamic and challenging work environment. It operates out of 16 Group Service Centres across 5 Asian countries, which include India, China, Malaysia, Philippines and Sri Lanka, and has more than 33,000 dedicated professionals

GLOBAL RESOURCING AT HSBC

HSBC Global Resourcing is an important component of HSBC's business strategy, playing a key role in delivering shareholder value and helping HSBC remain competitive in the global financial services market. HSBC Global Resourcing partners with other HSBC business areas to provide world-class customer service, contributing to HSBC's business success.HSBC Global Resourcing has established Group Service Centres in 10 locations across 5 countries employing over 25000 people. In India, we are present in Hyderabad, Bangalore, Vizag & Kolkata with over 13000 employees.At HSBC Global Resourcing we do not just offer our candidates a great job, but we offer long-term career opportunities. There are great opportunities where our employees can learn and grow within the company.

Best Places To Work

Our people centric practices & policies are reviewed periodically to make HSBC Global Resourcing the best place to work.

Our Culture

A culture based on meritocracy

Knowledge empowerment

Challenge the status quo

Desired Profile:

Job Location

* Visakhapatnam, India

Academic Qualifications

* Graduation / 12th pass certificate

Years of Experience

* 0 - 4 years working experience desired

Type of Experience

* BPO experience will be added advantage

Type of Opening

* Full Time

Excellent English communication skills. Ability to interpret and handle complex numerical data. Excellent interpersonal and negotiating skills. Good keyboard skills. Flexibility to work in shifts.

Experience: 0 - 5 Years

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Role: Associate/Sr. Associate -(NonTechnical)

Education:

UG - Any Graduate - Any Specialization,Graduation Not Required

PG - Any PG Course - Any Specialization,Post Graduation Not Required

Location: Visakhapatnam

APPLY HERE