Job Opening for Associate/Sr. Associate -(NonTechnical) with Accenture

Company Name:    Accenture

Designation: O2C Billing Level G

Eligibility : B.B.A - Management,B.Com - Commerce

Location :   Bengaluru/Bangalore

Type : IT/Software
Functional Area: ITES/BPO/KPO, Customer Service, Ops
Experience: 1 - 3 Years

Last Date:    16th Oct 2010

Job Description:

* Overall Purpose of the Job

* Primarily responsible for Billing and cancellation of Time & Billing activities.

* Ensure that the necessary NCR guidelines are complied with and necessary documents are maintained as applicable for all day-to-day processes.

* Receive manual/electronic [EMILI] billing request.

* If received manually, capture billing information from manual billing request.

* Check for site number and master number in EMILI request and Input billing information.

* If not billable, determine RBS [Regional Billing Specialist] and return billing request.

* Complete quality assurance on billing field

* Invoice/Recognise revenue from Time and Material.

Cancellation:

* Receive new request in SOM workflow tool by way of tracer in email.

* Determine if the request is to rebill customer, if so make corrections in EMILI and process.

* If the request is cancellation, download cancellation request tool excel spreadsheet.

* Run work order detail and Invoice detail in EDW, saving results to hard drive, pull query results into cancellation tool excel workbook. Save excel workbook to server and send email for approval to respective OD.

* If approval received [within 10 days], open cancellation request and populate response. Process Credit Memo for the respective work order in EMILI to cancel and close SOM tracer.

* If approval denied, reject request to original requestor.

Company profile:

Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments.
Company Overview

Learn about Accenture, including our operations, leadership, our people, our commitment to corporate citizenship and more.

Message from Our Chairman & CEO

Bill Green discusses how Accenture has positioned itself for growth and high performance.

Locations

Accenture has offices and operations in 52 countries.

Desired Profile:

* Invoice Preference/ Invoice Exceptions and Invoice Routing:

* Based on customer specific request, generate invoice.

* Based on request, make billing cycle suitable for the customer.

* If requested specifically, the invoice may be sent to a different place than the site address.

Date:    16th (Saturday) Oct 2010

Contact:   . Accenture



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