Nokia Walkin for Freshers-Support Analyst Partner Operations

Company Name : Nokia

Designation : Support Analyst Partner Operations - Mobile Financial Services

Eligibility : UG - B.Com PG - Any PG Course,Post Graduation Not Required
Experience : 0 - 3 Years
Role : Operations Mgr
Functional Area : ITES/BPO/KPO, Customer Service, Ops.
Location : Gurgaon
Last Date : Walkins

Job Description :

* Commerce Graduate
* 0-3 years experience in handling reconciliations
* Experience in bank, operator or other customer facing high-volume transaction business
* Knowledge of Settlement Process
* Good communication skills
* Collaboration and networking with 3rd parties and business functions
* Understand the operations process
* Excellent interpersonal skills
* Knowledge of MS office
* Team Player

Company Profile :

The Nokia Corporate Business Development has the responsibility to manage Nokia’s Strategic Growth Areas. Unit looks for breakthrough ideas that are ‘industry shakers’ - innovative business concepts and technologies - that integrate with and expand beyond Nokia core business. Our strategic growth areas are Commerce, Financial, Entertainment and they are identified to provide the best potential for long-term growth.By coordinating business development activities with other Nokia business units we aim to connect people with new services that are meaningful to them and offer greater benefits by enabling more transactions on the device. We focus on generating new revenue streams for Nokia and our partners. The new services stem from the local needs of consumers and local expertise, yet also benefit from global economies of scale.

Having validated new opportunities with sound business cases, we further develop them as new business programs within Nokia or collaborate with companies to establish licensing deals, joint ventures, acquisitions, or partnership agreements. Funding is not our specialty but if you are interested in Nokia's Venture Capital Fund Our articles of association provide for a Group Executive Board, which is responsible for managing the operations of Nokia. The Chairman and the members of the Group Executive Board are appointed by the Board of Directors. Only the Chairman of the Group Executive Board can be a member of both the Board of Directors and the Group Executive Board.

Full Job Description :

* Documentation of manuals with partners and sign-off
* On-boarding and training to Partners for conducting daily operations
* Coordination with Partners for smooth running of daily activities
* Coordination with internal teams such as Sales, Channels & Marketing
* Resolving any operational issue raised by Customer within agreed SLAs
* Conducting daily reconciliations for the transactions carried out to facilitate settlement with Partners
* Carrying out daily activities in accordance with Standard Operating Procedures
* Updating process manuals and documentation

Dates : Walkins

Contact :

Nokia India

Apply Here

Serco Bpo Hiring for Freshers - 400 Opening

Company Name : Serco BPO

Designation : Interviews on 1st,2nd and 3rd dec
400 Opening(s)

Eligibility :
UG - Any Graduate - Any Specialization PG - Any PG Course - Any Specialization
Type : BPO/ITES
Functional Area : ITES/BPO/KPO, Customer Service, Ops.
Experience : 0 - 3 Years
Location : Delhi, Delhi/NCR, Gurgaon
Last Date : Walkins

Job Description :

Dear candidate,

We have some great openings with us in day shifts for Amex Process. It is a premium outbound sales process of Credit cards & Insurance campaign.

Process : Insurance & Credit Cards.

Comm Skills : excellent english

Work Timings : 9:30 AM to 6:30 PM(day shift completly)

Salary : 8-15K

Working Days : 6(Mon-Sat)

Transport provided

Job Location : Gurgaon

walk in at Serco BPO Plot No.17, Sec-18, Udyog Vihar, Near Sarol mod Gurgaon
(Mention Sanal  Singh on top of your resume for reference)

Thanks

Sanal Singh

HR Executive

Serco bpo India operations

Company Profile :

Exciting, demanding and rewarding - three words that sum up the working day at Serco. For our long term success we depend on the talents of our people, whether they're new to us or they've already established a career for themselves here. That's why we encourage and reward initiative and ambition at every level within the organisation. And through comprehensive training and development programmes we give people everything they need to fulfil their potential - and, we hope, sometimes to surprise themselves with what they achieve. Because in contrast to many businesses Serco has a less formal and rigid approach, people aren't boxed into jobs - they have the opportunity to shape their own roles here.   
 
As the company grows, so do the opportunities available to our employees. Serco offers plenty of scope for career progression - but don't just take our word for it. Find out more about some of the people who have seen their careers take off at Serco. We are currently recruiting a wide range of both customer service and technical specialists to join our team on our exciting new Dubai Metro project in the Middle East.

Full Job Description :

# Deal directly with customers either by telephone, electronically or face to face
# respond promptly to customer inquiries
# handle and resolve customer complaints
# obtain and evaluate all relevant information to handle inquiries and complaints
# perform customer verifications
# process orders, forms, applications and requests
# direct requests and unresolved issues to the designated resource
# manage customers' accounts
# keep records of customer interactions and transactions
# record details of inquiries, comments and complaints
# record details of actions taken

Dates : Walkins

Contact :

Serco BPO

Apply Here

Walk-in for 2010 Freshers. Caliber Point

Designation: Executive      Job Description: Walk-in for 2010 Freshers. Position: US IT Recruiter Domain: HR Operations Designation: Executive Roles & Responsibilities: • Grasp new concepts • Apply theory in practice • Source accurately and quickly • Knowledge of use of job boards and free sites • Ability to weed out fake resumes • Pre-assess candidates for fitment around • Ability to convince prospective candidates about viability of the said job role • Format resumes and append in the deliverable format • Ability to deliver within TAT at all times Walk-IN for the interview: Date: Monday - Friday Time: 3.00pm to 6.00pm Venue: Dr. V S I Estate, Type - II, No. 11 & 13, Old Mahaballipuram Road, Thiruvanmiyur, Chennai - 600041. Landmark: Between NIFT and SRP Tools Bus Stop Contact Person: Michelle/Pavithra Company Profile: Caliber Point is the independent BPO arm of Hexaware Technologies Limited, a leading global IT & BPO services company. With state-of-the-art infrastructure in Mumbai, Chennai and Nagpur, Caliber Point provides end-to-end Business Process Outsourcing services to large global players and Fortune 1000 companies. Our Business Amongst the leading Human Resource Outsourcing companies operating out of India, we are geared to provide you with solutions to all your offshoring requirements. We value our clients as business partners and make it our business to understand their business. Coupled with expertise and experience, we offer a diverse spectrum of off-shore based Business Process Services. We facilitate the retention of the competitive and comparative advantage enjoyed by our clients in the face of technological challenges. Our core expertise areas are Voice Process Consulting, Transition Management, Shared Service Center Set-up, Transaction Processing, and Voice & Document Management Services. We provide front and back office solutions in Human Resources as well as other focused domains. Quick Facts     * State-of-the-art infrastructure at Mumbai, Chennai & Nagpur     * Robust Technology & IT Capabilities: proprietary workflow and other value-added tools, exposure to multiple technology platforms     * Marquee Fortune 1000 & Global Clients     * Expertise in Process Consulting, Transition Management, Shared Service Center Set-up, Transaction Processing, Voice and Document Management     * Front and back office solutions in Human Resources Services     * Over a decade of off-shoring legacy: Over 1000 man years of project experience and track record of winning and executing multi-million multi-year contracts     * Rigorous Quality Focus: SEI-CMMi Level 5, ISO 9001-2000, Tick IT and ISO 27001 certified. Use of Six Sigma models for process enhancements Desired Profile: • Any degree with a good aptitude • Good Communication Skills (both written & Verbal) • Interest in HR in Recruitment Domain • Should posse good interpersonal skills • Quick learner and a proactive personality • Should be willing to work in night shifts Experience: 0 - 3 Years          Functional Area: ITES/BPO/KPO, Customer Service, Ops. Education: UG - Any Graduate - Any Specialization PG - Any PG Course - Any Specialization,Post Graduation Not Required      Location: Chennai        APPLY HERE

Cognizant BPO : Walk-in Process Executive - Voice ( 0 Years )

Designation: Process Executive - Voice      Job Description: Freshers Walk-In for Cognizant BPO - Voice Voice Resource • Technical/Non-technical voice support for US customers • Excellent communication skills in English • Good analytical and logical ability • Ability to serve customers politely at all times SHIFT TIMING: Night shift WORK LOCATION:  Chennai Company Profile: Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting and business process outsourcing services. Cognizant single-minded passion is to dedicate our global technology and innovation know-how, our industry expertise and worldwide resources to working together with clients to make their businesses stronger. With more than 35 global delivery centers and over 50,000 employees, we combine a unique onsite/offshore delivery model infused by a distinct culture of customer satisfaction. A member of the NASDAQ-100 Index and S&P 500 Index, Cognizant is a Forbes Global 2000 company and is ranked among the top information technology companies in BusinessWeeks Info Tech 100, Hot Growth and Top 50 Performers listings. Clients across almost all major industries can grow their businesses, while transforming core processes for greater flexibility, higher efficiency and lower costs. Transform core business processes to become more flexible, efficient and faster to market, while cutting costs.Refocus internal talent on strategic initiatives that position your enterprise for growth and competitive advantage in any economic cycle by relying on our global network of specialists. Get immediate cash to reinvest in your business. Today’s C-level leaders are hard-pressed to cut costs, tighten controls and improve performance—without disrupting internal operations or customer relationships. Previous BPO solutions often took too long to achieve, so competitive advantage was brief. With us, you can realize “business process opportunity” quickly. We understand how process redesign can transform businesses, as well as how underlying IT systems work. Save as much as 30%-60% of baseline costs within a year. Realign people, processes and technology so your business can refocus on core strengths and become more agile. Take advantage of upfront financing, and reduce initial capital burdens to free cash for reinvestment into R&D and innovation. Desired Profile: EDUCATION CRITERIA Voice Resource: • 10+2+3yrs of education pattern is mandatory • Any Arts and ScienceGraduates with any specialization can only apply • 2009/2010 pass outs only • 50% consistent academic record from X onwards NOTE: Candidates with BPO work experience are not eligible for this walk-in RECRUITMENT PROCESS • Written aptitude test • HR interview • Voice and accent round Interested Candidates walk in to the Below address Date: June 7 to June 12 Time: 10 AM - 3 PM Venue : Cognizant MEPZ , Special economic Zone Tambaram , SDB1 , Floor 1 Landmark : Tambaram Sanitorium railway station Contact person : Shyam M Experience: 0 Years          Functional Area: ITES/BPO/KPO, Customer Service, Ops. Education: UG - Any Graduate - Any Specialization PG - Any PG Course - Any Specialization        Location: Chennai        CLICK HERE TO APPLY

HSBC Hiring Customer Support Executive

Designation: Customer Support Executive - Bangalore      Job Description: Job Title: Customer Support Executive Description: - Acquire knowledge on HSBC products and procedures - Efficiently handle inbound and outbound calls to resolve overseas customer queries Skills Required - Excellent English communication skills - Ability to interpret and handle complex numerical data - Excellent interpersonal and negotiating skills - Good keyboard skills - Flexibility to work in shifts Company Profile: Headquartered in London, HSBC is one of the largest banking and financial services organisations in the world. HSBC's international network comprises over 9,500 offices in 85 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa.With listings on the London, Hong Kong, New York, Paris and Bermuda stock exchanges, shares in HSBC Holdings plc are held by around 200,000 shareholders in some 100 countries and territories. The shares are traded on the New York Stock Exchange in the form of American Depositary Receipts.Through an international network linked by advanced technology, including a rapidly growing e-commerce capability, HSBC provides a comprehensive range of financial services: personal financial services; commercial banking; corporate, investment banking and markets; private banking; and other activities. HSBC Global Resourcing Centres form a vital link to one of the world’s largest Banking and Financial Service Delivery Organizations. Leveraging technology and process expertise, Global Resourcing services customers from across many of HSBC’s business lines – making for a dynamic and challenging work environment. It operates out of 16 Group Service Centres across 5 Asian countries, which include India, China, Malaysia, Philippines and Sri Lanka, and has more than 33,000 dedicated professionals GLOBAL RESOURCING AT HSBC HSBC Global Resourcing is an important component of HSBC's business strategy, playing a key role in delivering shareholder value and helping HSBC remain competitive in the global financial services market. HSBC Global Resourcing partners with other HSBC business areas to provide world-class customer service, contributing to HSBC's business success.HSBC Global Resourcing has established Group Service Centres in 10 locations across 5 countries employing over 25000 people. In India, we are present in Hyderabad, Bangalore, Vizag & Kolkata with over 13000 employees.At HSBC Global Resourcing we do not just offer our candidates a great job, but we offer long-term career opportunities. There are great opportunities where our employees can learn and grow within the company. Best Places To Work Our people centric practices & policies are reviewed periodically to make HSBC Global Resourcing the best place to work. Our Culture A culture based on meritocracy Knowledge empowerment Challenge the status quo Desired Profile: Job Location     * Bangalore, India Academic Qualifications     * Graduation / 12th pass certificate Years of Experience     * 0 - 4 years working experience desired Type of Experience     * BPO experience will be added advantage Type of Opening     * Full Time Excellent English communication skills. Ability to interpret and handle complex numerical data. Excellent interpersonal and negotiating skills. Good keyboard skills. Flexibility to work in shifts. Experience: 0 - 4 Years            Functional Area: Call Centre, BPO, Customer Service Role: • Customer Service Executive (Non-voice) • Customer Service Executive (Voice) Education: Any graduate    Location: Bangalore, India          APPLY HERE

Accenture is Hiring Tech Process For Fresher Graduates

Designation: Customer support Voice - Semi Tech Process

Job Description:

Technical support

Voice Process

Semi Tech Process

Trouble shooting Based issues

Broadband related issues

Company Profile:

Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. With approximately 177,000 people serving clients in more than 120 countries, the company generated net revenues of US$21.58 billion for the fiscal year ended Aug. 31, 2009.

Our "high performance business" strategy builds on our expertise in consulting, technology and outsourcing to help clients perform at the highest levels so they can create sustainable value for their customers and shareholders. Using our industry knowledge, service-offering expertise and technology capabilities, we identify new business and technology trends and develop solutions to help clients around the world:

* Enter new markets.
* Increase revenues in existing markets.
* Improve operational performance.
* Deliver their products and services more effectively and efficiently.

We have extensive relationships with the world's leading companies and governments and work with organizations of all sizes—including 96 of the Fortune Global 100 and more than three quarters of the Fortune Global 500. Our commitment to client satisfaction strengthens and extends our relationships. For example, of our top 100 clients in fiscal year 2008, based on revenue, 99 have been clients for at least five years and 87 have been clients for at least 10 years.

Among the many strengths that distinguish Accenture in the marketplace are our:

* Extensive industry expertise.
* Broad and evolving service offerings.
* Expertise in business transformation outsourcing.
* History of technology innovation and implementation, including our research and development capabilities, on which we spend approximately $300 million annually.
* Commitment to the long-term development of our employees.
* Proven and experienced management team.

Accenture has been operating in India since 1987. Today, Accenture serves more than 350 global clients, including Fortune Global 500 companies, through its operations in Bangalore, Chennai, Delhi, Hyderabad, Mumbai and Pune.India is also an integral part of the Accenture Global Delivery Network, a global network of more than 50 integrated delivery centres around the world. The network provides clients with a smooth delivery of services from multiple geographic locations, with coverage 24 hours a day and seven days a week.There are a number of big questions you’re bound to be mulling over before you decide to apply to Accenture or not. Things like how the Accenture business in India is structured, who our leaders are, what client successes we have achieved and skills our people possess. You can click on the links below to learn about all of these areas and more.

Desired Profile:

* Should have 0 months – 4 years of experience in voice-based customer support

* Should have excellent verbal and written communication skills

* Should be able to deliver Quality Centric technical support services

* Should be able to diffuse volatile situations when distressed or irate customers call for support

* Should have good Technical knlowledge

* Should be able to provide Technical support as per client requirements

Fresher can also apply

Please note that, your current location should be within our transport boundary limits for providing transport

M2B – Vikroli

Central - Kalyan

Harbour – Kharghar

Western – Mira Road

South – Upto VT

Bhyander included

And

M3 – Andheri East

Central – Mumbra

Harbour – Belapur

Western – Vasai

South – Upto VT

Bhyander included

Experience: 0 - 4 Years

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Education:

UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required

Location: Mumbai

APPLY HERE