Company Name : TATA Business Support Services
Designation: Quality Executive
Eligibility: Any Graduate
Location: Hyderabad / Secunderabad
Type: BPO/ITES
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Experience: 1 - 2 Years
Last Date: Weekdays
Job Details :
Job Type: Full Time
Hiring Process: Written-test, Interview.
Job Description:
* Monitoring the required number of calls and giving accurate feedback to CCE’s
* Implement key initiatives for process improvement
* Constant updation of call center core processes
* Understand customer expectations and build in the required changes into the processes
* Collecting data and creating reports that would provide Daily operational feedback to the client on the operations.
* To actively participate in the call calibrations
* Familiarize & Adhere to TBSS information security & quality policies and standards that relate to one's work.
* Protecting the confidentiality and integrity of information (client/business related) used in course of work at all time including but not limited to user ids & passwords.
* Awareness of access rights to information & information systems.
Keywords: Quality executive,experience in auditing calls of agents
Company Profile:
Headquartered in Hyderabad and having Global delivery centres located in North America & India, TBSS is among the Largest Third party Outsourced Customer Service Providers in India, serving domestic as well as international customers. We are a wholly owned subsidiary of Tata Sons and part of the 142 year old Tata Group. With state-of-the-art facilities across 11 global delivery centers that accommodate nearly 4000 seats, TBSS is among the rapidly growing contact centres globally. We have the capability to efficiently transition and manage global customer care and voice processes to integrate into a single global delivery model. Our 'End to End' solutions reinforce our commitment to work with our clients in developing winning strategies through "right-shoring" and thus providing a high ROI.
We provide value-added contact centre services with a clear focus on quality and endeavor to be a long term partner addressing all aspects of our clients.
Full Job Description :
* Should have good Communication Skills in English,Hindi,Telugu.
* Vernacular language is an added advantage.
* Having prior experience in call quality an added advantage.
* Technical Knowledge is mandatory.( Internet & Data related)
* Willing to work in shifts.
Dates : Weekdays
Contact:
T.Sujatha
TATA Business Support Services Ltd
Gowra Trinity 1st floor, Chiran Fort Lane SP Road
HYDERABAD,Andhra Pradesh,India 500016
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Showing posts with label VGN Developers Pvt Ltd. Show all posts
Showing posts with label VGN Developers Pvt Ltd. Show all posts
Sunday, November 14, 2010
Thursday, October 7, 2010
VGN Developers Pvt Ltd
Company Name : VGN Developers Pvt Ltd
Job Designation : Customer Suport Executives
Qualification : Any Graduate
Experience : 2-7 Years
Functional Area : ITES, BPO, KPO, Customer Service, Operations
Location : Chennai
About us:
VGN, a respected name in the real estate industry, has contributed to better living since 1942. It is a name that has stood the test of time, and in doing so, has made lives richer, happier and complete. Today, we nurture newer and higher ambitions. With a strong heritage of expertise and trust built out of our decades-old experience in layout promotions, we have entered into residential and integrated township development committing to bring international living standards to India in a big way.
VGN has infused a strong belief to maintain higher standards and transparency right from designs, materials, construction techniques and management principles. We are determined to help customers realize their dreams whether it is a layout or a house and in the process create a valuable asset for them.
For the last 65 years we've been turning people's dreams into reality and earnings into wealth. And with the power of values serving as our guideline, we are confident we will bring you the same fulfillment when you look to see your dream realized.
WELCOME TO VGN MINERVA.
A contemporarily designed residential complex that’s sure to become a
benchmark in the city. Coming up at Mogappair West, VGN Minerva will
be the largest and most prestigious address for happy living in Mogappair.
Sprawled over 12 acres of prime landscaped property, VGN Minerva
accommodates up to 570 luxurious apartments surrounded by modern
lifestyle amenities and facilities; All designed to bring a smile to your
face every time you come home.
WELCOME TO A WORLD OF LUXURY.
At VGN Minerva, you can also indulge yourself in the latest lifestyle amenities that include a swimming pool, a fully equipped gym and sauna, aerobics, indoor games, party hall cum discotheque, 6 home theatre suites, a library cum business centre and a multi-purpose hall. Add to that, a coffee shop, departmental store, and even a clinic, you’ll have little reason to leave the confines of your home.
Apply Here :
Job Designation : Customer Suport Executives
Qualification : Any Graduate
Experience : 2-7 Years
Functional Area : ITES, BPO, KPO, Customer Service, Operations
Location : Chennai
About us:
VGN, a respected name in the real estate industry, has contributed to better living since 1942. It is a name that has stood the test of time, and in doing so, has made lives richer, happier and complete. Today, we nurture newer and higher ambitions. With a strong heritage of expertise and trust built out of our decades-old experience in layout promotions, we have entered into residential and integrated township development committing to bring international living standards to India in a big way.
VGN has infused a strong belief to maintain higher standards and transparency right from designs, materials, construction techniques and management principles. We are determined to help customers realize their dreams whether it is a layout or a house and in the process create a valuable asset for them.
For the last 65 years we've been turning people's dreams into reality and earnings into wealth. And with the power of values serving as our guideline, we are confident we will bring you the same fulfillment when you look to see your dream realized.
WELCOME TO VGN MINERVA.
A contemporarily designed residential complex that’s sure to become a
benchmark in the city. Coming up at Mogappair West, VGN Minerva will
be the largest and most prestigious address for happy living in Mogappair.
Sprawled over 12 acres of prime landscaped property, VGN Minerva
accommodates up to 570 luxurious apartments surrounded by modern
lifestyle amenities and facilities; All designed to bring a smile to your
face every time you come home.
WELCOME TO A WORLD OF LUXURY.
At VGN Minerva, you can also indulge yourself in the latest lifestyle amenities that include a swimming pool, a fully equipped gym and sauna, aerobics, indoor games, party hall cum discotheque, 6 home theatre suites, a library cum business centre and a multi-purpose hall. Add to that, a coffee shop, departmental store, and even a clinic, you’ll have little reason to leave the confines of your home.
Apply Here :
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