Caliber Point - Executive/Sr. Executive - Service Delivery (Outbound Verification Calls)

Designation: Executive/Sr. Executive - Service Delivery (Outbound Verification Calls)

Job Description:

Responsibilities:

* Day-to-day operations
* Adhere to the process guidelines
* Adhere to client SLAs & Quality
* Regular reporting into immediate superiors
* Exposure with US clients

Mandatory Skill Sets:

*Well versed in browsing net (use of Google or any search websites)
*Good understanding of US as a country (Employment, Education, Peer Credit, Social Security, County, State etc.,)
*Has eye for details
*Has excellent communication skills(written & spoken) & confident
*Ability to decipher/comprehend handwriting
*Logical thinking
*Email Etiquettes

Company Profile:

Caliber Point is the independent BPO arm of Hexaware Technologies Limited, a leading global IT & BPO services company. With state-of-the-art infrastructure in Mumbai, Chennai and Nagpur, Caliber Point provides end-to-end Business Process Outsourcing services to large global players and Fortune 1000 companies.

Our Business
Amongst the leading Outsourcing companies operating out of India, we are geared to provide you with solutions to all your offshoring requirements. We value our clients as business partners and make it our business to understand their business. Coupled with expertise and experience, we offer a diverse spectrum of off-shore based Business Process Services. We facilitate the retention of the competitive and comparative advantage enjoyed by our clients in the face of technological challenges.

Desired Profile:

Soft Skills required:

*Good client interfacing skills
*Pleasing Personality
*Energetic and self driven individual
*Team Player
*Excellent interpersonal skills

Qualifications :

* Graduate / Undergraduate with excellent communication skills

Experience :

* 0-2 year’s relevant experience in International Call centre

Experience: 0 - 2 Years

Role: Associate/Sr. Associate -(NonTechnical)

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Education:
UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required

Location: Chennai

Contact:
Caliber Point Business Solutions





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