Accenture is Hiring Tech Process For Fresher Graduates

Designation: Customer support Voice - Semi Tech Process

Job Description:

Technical support

Voice Process

Semi Tech Process

Trouble shooting Based issues

Broadband related issues

Company Profile:

Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. With approximately 177,000 people serving clients in more than 120 countries, the company generated net revenues of US$21.58 billion for the fiscal year ended Aug. 31, 2009.

Our "high performance business" strategy builds on our expertise in consulting, technology and outsourcing to help clients perform at the highest levels so they can create sustainable value for their customers and shareholders. Using our industry knowledge, service-offering expertise and technology capabilities, we identify new business and technology trends and develop solutions to help clients around the world:

* Enter new markets.
* Increase revenues in existing markets.
* Improve operational performance.
* Deliver their products and services more effectively and efficiently.

We have extensive relationships with the world's leading companies and governments and work with organizations of all sizes—including 96 of the Fortune Global 100 and more than three quarters of the Fortune Global 500. Our commitment to client satisfaction strengthens and extends our relationships. For example, of our top 100 clients in fiscal year 2008, based on revenue, 99 have been clients for at least five years and 87 have been clients for at least 10 years.

Among the many strengths that distinguish Accenture in the marketplace are our:

* Extensive industry expertise.
* Broad and evolving service offerings.
* Expertise in business transformation outsourcing.
* History of technology innovation and implementation, including our research and development capabilities, on which we spend approximately $300 million annually.
* Commitment to the long-term development of our employees.
* Proven and experienced management team.

Accenture has been operating in India since 1987. Today, Accenture serves more than 350 global clients, including Fortune Global 500 companies, through its operations in Bangalore, Chennai, Delhi, Hyderabad, Mumbai and Pune.India is also an integral part of the Accenture Global Delivery Network, a global network of more than 50 integrated delivery centres around the world. The network provides clients with a smooth delivery of services from multiple geographic locations, with coverage 24 hours a day and seven days a week.There are a number of big questions you’re bound to be mulling over before you decide to apply to Accenture or not. Things like how the Accenture business in India is structured, who our leaders are, what client successes we have achieved and skills our people possess. You can click on the links below to learn about all of these areas and more.

Desired Profile:

* Should have 0 months – 4 years of experience in voice-based customer support

* Should have excellent verbal and written communication skills

* Should be able to deliver Quality Centric technical support services

* Should be able to diffuse volatile situations when distressed or irate customers call for support

* Should have good Technical knlowledge

* Should be able to provide Technical support as per client requirements

Fresher can also apply

Please note that, your current location should be within our transport boundary limits for providing transport

M2B – Vikroli

Central - Kalyan

Harbour – Kharghar

Western – Mira Road

South – Upto VT

Bhyander included

And

M3 – Andheri East

Central – Mumbra

Harbour – Belapur

Western – Vasai

South – Upto VT

Bhyander included

Experience: 0 - 4 Years

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Education:

UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required

Location: Mumbai

APPLY HERE