Sutherland Calling Bpo Professionals - 0 - 5 yrs exp

Company Name : Sutherland Global Services

Designation:  Technical / Sr Technical - Support Executives / Customer Support Exe. - 10 Opening(s)

Eligibility:  Any Graduate
Location:    Mumbai, Mumbai Suburbs
Type:  BPO/ITES
Functional Area:  ITES/BPO/KPO, Customer Service, Ops.
Experience:   0 - 5 Years
Last Date:  Walk-in for interview

Job Details :
 
Job Type: Full Time
Hiring Process: Written-test, Interview.

Job Description:

• Involves handling Inbound Calls.
• Should posses basic knowledge on Hardware, Networking, Operating Systems etc.
• Involves resolving customer queries.
• Involves updating customers on latest information on a product or service.
• Should be comfortable working in shifts.
• Should have excellent English communication skills.
• Should be patient enough to handle any kind of customer queries.
• Attractive incentives and perks depending upon the individual's performance would be rewarded. 
• Job Location will be @ Malad,Mumbai
• Minimum  6 - 8 months of  work exp

You can reach me @:Rutuja

Keywords: TSE,Sr TSE, CSE, CSP, Technical Support, Customer Support, Executives

Company Profile:

Sutherland Global Services is a multinational Technology-Enabled and Business Process Outsourcing (BPO) company specializing in Integrated BPO solutions across the front and back office that support the entire lifecycle of our client’s customers.

Having started operations in 1986 in Rochester, New York, Sutherland now employs over 29,000 professionals offering RightSourcing™, seamlessly blended services from its 32 delivery centers in Bulgaria, Canada, Colombia, India, Mexico, Philippines, the United Arab Emirates, the United Kingdom, and the United States. By integrating highly trained people with state-of-the-art technology and proven business methodologies, Sutherland collaborates with clients to help them excel in their industry and maximize their customers’ lifetime value.

Full Job Description :

• Candidates who have the below mentioned qualification can apply.
• Min Education Qualification: HSC - 6 months int voice exp.
• Building a rapport with customers.
• Age criteria: Restricted up to 36 years.
• Candidates with relevant experience in International voice based pref.
• Involves working in Night shifts.
• Excellent Communication Skills.
• 3 Rounds of interview - and good compensation package.
 
Dates :    Walk-in for interview

Contact:
Rutuja A
Sutherland Global Services Inc
Human Resources,Sutherland Global Services (P)
Ltd 101,Interface Building 16, 2nd Floor Malad
Link Road, Malad (W)
MUMBAI,Maharashtra,India 400064

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