Company Name : Serco BPO
Designation : Interviews on 1st,2nd and 3rd dec
UG - Any Graduate - Any Specialization PG - Any PG Course - Any Specialization
Type : BPO/ITES
Functional Area : ITES/BPO/KPO, Customer Service, Ops.
Experience : 0 - 3 Years
Location : Delhi, Delhi/NCR, Gurgaon
Last Date : Walkins
Job Description :
We have some great openings with us in day shifts for Amex Process. It is a premium outbound sales process of Credit cards & Insurance campaign.
Process : Insurance & Credit Cards.
Comm Skills : excellent english
Work Timings : 9:30 AM to 6:30 PM(day shift completly)
Salary : 8-15K
Working Days : 6(Mon-Sat)
Job Location : Gurgaon
walk in at Serco BPO Plot No.17, Sec-18, Udyog Vihar, Near Sarol mod Gurgaon
(Mention Sanal Singh on top of your resume for reference)
Serco bpo India operations
Company Profile :
Exciting, demanding and rewarding - three words that sum up the working day at Serco. For our long term success we depend on the talents of our people, whether they're new to us or they've already established a career for themselves here. That's why we encourage and reward initiative and ambition at every level within the organisation. And through comprehensive training and development programmes we give people everything they need to fulfil their potential - and, we hope, sometimes to surprise themselves with what they achieve. Because in contrast to many businesses Serco has a less formal and rigid approach, people aren't boxed into jobs - they have the opportunity to shape their own roles here.
As the company grows, so do the opportunities available to our employees. Serco offers plenty of scope for career progression - but don't just take our word for it. Find out more about some of the people who have seen their careers take off at Serco. We are currently recruiting a wide range of both customer service and technical specialists to join our team on our exciting new Dubai Metro project in the Middle East.
Full Job Description :
# Deal directly with customers either by telephone, electronically or face to face
# respond promptly to customer inquiries
# handle and resolve customer complaints
# obtain and evaluate all relevant information to handle inquiries and complaints
# perform customer verifications
# process orders, forms, applications and requests
# direct requests and unresolved issues to the designated resource
# manage customers' accounts
# keep records of customer interactions and transactions
# record details of inquiries, comments and complaints
# record details of actions taken
Dates : Walkins