Saturday, April 9, 2011

Sr Analyst Walkin Interviews at ACS of India Pvt Ltd

Company Name :  ACS of India Pvt Ltd

Designation: Sr Analyst

Eligibility :    Any Graduate - Any Specialization
Location :    Ernakulam / Kochi/ Cochin
Type :     BPO/ITES
Functional Area:    ITES/BPO/KPO, Customer Service, Ops.
Experience:     3 - 6 Years
Last Date:    Walkin Interviews

Job Details :
 
May perform one or more of the following duties: ·

Should have very good domain knowledge in HW.

· Create / update and execute SQL queries, mainframe jobs, search in AIS/PASS as necessary to maintain data or to perform research and analysis.

·Updation of process task sheet / documentation for his/her own tasks and signoff on the updation for associates before approval from onshore.

· Participation in the process of identifying and implementation of process improvement opportunities

· Responds to all the onshore needs and requirements as a priority, either on their own or with the help of their superiors.

· Conveys knowledge, information and understanding; clearly, concisely and precisely (both oral & written)

· Provides flexible solutions - balances existing offerings with new solutions tailored to the client/onshore needs

· Ensure compliance with internal controls to reduce risks

· Should be well aware of the escalation matrices and should keep it updated for their designated clients

· Assist immediate supervisor in creation of adhoc reports for onshore/client reporting or as the case may be

· Execute complex operational functions and assist in the issue solving with strong analytical and conceptualization skills

· Responsible for assisting in the cross-training and new joinee training

· Should be able to work on Day 1 processing task, assist in testing of various Arch and Prod Move

Company Profile:

ACS is a leader in BPO and IT Outsourcing across a variety of industries and the public sector. Thousands of companies rely on us to help improve their processes, manage client operations, and focus on their core business.

By working with us and our suite of business process outsourcing services, companies can save money and improve efficiency. We offer services that range from HR outsourcing and finance BPO to IT outsourcing and customer service call centers. Whatever your business' needs, ACS can work with you. Take a look at some of our case studies below to see how we have helped companies to outsource.

Full Job Description :

Designation – Sr Analyst

Location – Kochi

Exp – 5+ yrs

Domain – Health & Welfare

All other duties as assigned.

Thanks,
Talent Acquisition & Staffing Team
ACS a Xerox Company

Keywords:   Health & Welfare , Good Communication, ready to relocate to Kochi, willing to work in shifts

Dates :    Walkin Interviews

Contact:     
Nurjahan Laloo
ACS of India Pvt Ltd
Creator Block,1st Floor
BANGALORE,Karnataka,India 560066

APPLY HERE

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