Sunday, August 15, 2010

Jobs at Caliber Point

Job title : Executive/Sr. Executive - Service Delivery (Outbound Verification Calls)
Job Description ID : 08       
Responsibilities:  
Day-to-day operations 
Adhere to the process guidelines 
Adhere to client SLAs & Quality 
Regular reporting into immediate superiors 
Exposure with US clients 

Mandatory Skill Sets:
 
Well versed in browsing net (use of Google or any search websites) 
Good understanding of US as a country (Employment, Education, Peer Credit, Social Security, County, State etc.,) 
Has eye for details 
Has excellent communication skills(written & spoken) & confident 
Ability to decipher/comprehend handwriting 
Logical thinking 
Email Etiquettes 

Soft Skills required: 
Good client interfacing skills 
Pleasing Personality 
Energetic and self driven individual 
Team Player 
Excellent interpersonal skills   
Qualifications :   Graduate / Undergraduate with excellent communication skills   
Experience :   0-2 year’s relevant experience in International Call centre  

Location: Chennai: 
About Caliber Point: 
Caliber Point is the independent BPO arm of Hexaware Technologies Limited, a leading global IT & BPO services company. With state-of-the-art infrastructure in Mumbai, Chennai and Nagpur, Caliber Point provides end-to-end Business Process Outsourcing services to large global players and Fortune 1000 companies. 
  
Our Business: 
Amongst the leading Outsourcing companies operating out of India, we are geared to provide you with solutions to all your offshoring requirements. We value our clients as business partners and make it our business to understand their business. Coupled with expertise and experience, we offer a diverse spectrum of off-shore based Business Process Services. We facilitate the retention of the competitive and comparative advantage enjoyed by our clients in the face of technological challenges. 
  
Our core expertise areas are Process Consulting, Transition Management, Shared Service Center Set-up, Transaction Processing, and Voice & Document Management Services. 
  
Quick Facts 
State-of-the-art infrastructure at Mumbai, Chennai & Nagpur 
Robust Technology & IT Capabilities: proprietary workflow and other value-added tools, exposure to multiple technology platforms 
Marquee Fortune 1000 & Global Clients

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