Job title : Executive/Sr. Executive - Service Delivery (Outbound Verification Calls) Job Description ID : 08 Responsibilities: Day-to-day operations Adhere to the process guidelines Adhere to client SLAs & Quality Regular reporting into immediate superiors Exposure with US clients Mandatory Skill Sets: Well versed in browsing net (use of Google or any search websites) Good understanding of US as a country (Employment, Education, Peer Credit, Social Security, County, State etc.,) Has eye for details Has excellent communication skills(written & spoken) & confident Ability to decipher/comprehend handwriting Logical thinking Email Etiquettes Soft Skills required: Good client interfacing skills Pleasing Personality Energetic and self driven individual Team Player Excellent interpersonal skills Qualifications : Graduate / Undergraduate with excellent communication skills Experience : 0-2 year’s relevant experience in International Call centre Location: Chennai: About Caliber Point: Caliber Point is the independent BPO arm of Hexaware Technologies Limited, a leading global IT & BPO services company. With state-of-the-art infrastructure in Mumbai, Chennai and Nagpur, Caliber Point provides end-to-end Business Process Outsourcing services to large global players and Fortune 1000 companies. Our Business: Amongst the leading Outsourcing companies operating out of India, we are geared to provide you with solutions to all your offshoring requirements. We value our clients as business partners and make it our business to understand their business. Coupled with expertise and experience, we offer a diverse spectrum of off-shore based Business Process Services. We facilitate the retention of the competitive and comparative advantage enjoyed by our clients in the face of technological challenges. Our core expertise areas are Process Consulting, Transition Management, Shared Service Center Set-up, Transaction Processing, and Voice & Document Management Services. Quick Facts State-of-the-art infrastructure at Mumbai, Chennai & Nagpur Robust Technology & IT Capabilities: proprietary workflow and other value-added tools, exposure to multiple technology platforms Marquee Fortune 1000 & Global Clients | |
Sunday, August 15, 2010
Jobs at Caliber Point
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