MphasiS - Sr.Techinal Support Associate / Techical Support Associate - VOICE

Designation: Sr.Techinal Support Associate / Techical Support Associate - VOICE

Job Description:

* VOICE Technical Support
* Providing Technical Solution over the Phone
* Research and find solution to the new problem
* Documentation of Ticket

Transport Boundries

* Byculla to Thane
* Bombay Central to Virar
* Chembure

Company Profile:

MphasiS consistently delivers global Infrastructure Technology Outsourcing, Applications Services Outsourcing and Business Process Outsourcing services through a combination of technology know-how, domain and process expertise.MphasiS Limited (then, MphasiS BFL Limited) was formed in June 2000 after the merger of the US-based IT consulting company MphasiS Corporation (founded in 1998) and the Indian IT services company BFL Software Limited (founded in 1993).

MphasiS supports G1000 companies around the world in the improvement of their business processes. Our unique strength lies in our ability to provide integrated solutions involving Infrastructure Technology, Application & Business Process Outsourcing capabilities. The convergence of technologies such as web services, workflow software and business performance monitoring along with business intelligence and customer focus drive all our services delivery offerings. Our emphasis is on developing flexible platforms that allow our clients to rapidly implement business processes with minimal capital outlays.

At MphasiS BPO, we provide high quality, value-added voice and transaction-based Contact Center and Business Process Outsourcing (BPO) services to Fortune 500 companies worldwide. We are experts in customizing onshore, nearshore, and offshore solutions. Our centers in Bangalore, Mangalore, Pune, Mumbai, Noida, Ahmedabad and Puducherry in India offer English language support, and the Tijuana, Mexico facility offers Spanish and bilingual solutions to target the Hispanic market in the US. We not only provide differentiated service offerings, but also offer value enhancement to these offerings.

Desired Profile:

Essintial Skills Required

* Very Good technical Skills
* Verry Good Communication
* HSC + 2yrs of Work Exp - Any Industry
* 10th + 3yrs Diploma Holder
* Graduate ( Fresher ) - Appeared - Awaiting for Results

WALK-IN Interview Details

Address :
Mphasis an HP Company,
Unit No 101, B Wing, Bldg No 4
Infinity IT Park, Near NNP
Dindoshi, Goregaon E

Contact Person : Chriss Varghese

Timing : Monday to Friday -> 11am to 3pm

Experience: 0 - 5 Years

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Education:
UG - Graduation Not Required
PG - Any PG Course - Any Specialization

Location: Mumbai, Mumbai Suburbs




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