Saturday, April 9, 2011

WNS Hiring for AM/Manager- Reporting & Analytics

Company Name :  WNS

Designation:  AM/Manager- Reporting & Analytics ( Pharma)

Eligibility :   Any Graduate - Any Specialization
Location :    Delhi/NCR
Type :     KPO / Research /Analytics
Functional Area:    ITES/BPO/KPO, Customer Service, Ops.
Experience:     3 - 7 Years
Last Date:    Walk-ins

Job Details :

Process Description

The process is a part of Knowledge Centre at WNS for a leading global Pharmaceutical company focusing on Dashboards, KPI reporting and business information.

Job Description

1. Ensure that outputs confirm to standard quality norms and meet client requirement

2. Maintain regular client interface and build client relations

3. Should be able to train and mentor team members

4. Execute other duties as assigned by reporting head

5. Conceptualization of various projects

6. Adherence to quality process & SOPs

Company Profile:

WNS is a leading global business process outsourcing company. Deep industry and business process knowledge, a partnership approach, comprehensive service offerings and a proven track record enable WNS to deliver business value to many of the world’s leading companies. We are passionate about building a market leading company valued by our clients, employees, business partners, investors and communities.

As a leading global BPO (business process outsourcing) company, WNS "extends the enterprise" of some of the world’s best brands. Through our global delivery network and a comprehensive outsourcing services offering, we deliver business value to our clients by combining operational excellence and deep domain - industry and functional - knowledge.

Our biggest differentiator is our approach to “extending your enterprise.” We understand that working the way our clients work is key to BPO success. Clients elect to partner with us quite simply because our management practices, systems and processes are geared to a simple fact - business outsourcing process succeeds when the outsourcing services provider works hand in glove with the client, bringing new processes and systems, new performance enhancing techniques and skills, fundamentally solving business problems and moving the dial together, and not imposing their culture.

Full Job Description :

Capabilities:

• Expert in MS Excel (Desirable) and VBA (Desirable)

• Good knowledge of MS Access

• Data Interpretation and Analytical bent of mind

• Team Management skills

• Knowledge of IMS MIDAS and exposure to IMS PLUS databases will be an advantage

• Good planning/organizing skills – is able to prioritize and plan work activities and manage time effectively

• Ensuring knowledge sharing of expertise in the entire team

• Good communication skills

Dates :    Walk-ins

Contact:
HR
WNS

APPLY HERE

Sr Analyst Walkin Interviews at ACS of India Pvt Ltd

Company Name :  ACS of India Pvt Ltd

Designation: Sr Analyst

Eligibility :    Any Graduate - Any Specialization
Location :    Ernakulam / Kochi/ Cochin
Type :     BPO/ITES
Functional Area:    ITES/BPO/KPO, Customer Service, Ops.
Experience:     3 - 6 Years
Last Date:    Walkin Interviews

Job Details :
 
May perform one or more of the following duties: ·

Should have very good domain knowledge in HW.

· Create / update and execute SQL queries, mainframe jobs, search in AIS/PASS as necessary to maintain data or to perform research and analysis.

·Updation of process task sheet / documentation for his/her own tasks and signoff on the updation for associates before approval from onshore.

· Participation in the process of identifying and implementation of process improvement opportunities

· Responds to all the onshore needs and requirements as a priority, either on their own or with the help of their superiors.

· Conveys knowledge, information and understanding; clearly, concisely and precisely (both oral & written)

· Provides flexible solutions - balances existing offerings with new solutions tailored to the client/onshore needs

· Ensure compliance with internal controls to reduce risks

· Should be well aware of the escalation matrices and should keep it updated for their designated clients

· Assist immediate supervisor in creation of adhoc reports for onshore/client reporting or as the case may be

· Execute complex operational functions and assist in the issue solving with strong analytical and conceptualization skills

· Responsible for assisting in the cross-training and new joinee training

· Should be able to work on Day 1 processing task, assist in testing of various Arch and Prod Move

Company Profile:

ACS is a leader in BPO and IT Outsourcing across a variety of industries and the public sector. Thousands of companies rely on us to help improve their processes, manage client operations, and focus on their core business.

By working with us and our suite of business process outsourcing services, companies can save money and improve efficiency. We offer services that range from HR outsourcing and finance BPO to IT outsourcing and customer service call centers. Whatever your business' needs, ACS can work with you. Take a look at some of our case studies below to see how we have helped companies to outsource.

Full Job Description :

Designation – Sr Analyst

Location – Kochi

Exp – 5+ yrs

Domain – Health & Welfare

All other duties as assigned.

Thanks,
Talent Acquisition & Staffing Team
ACS a Xerox Company

Keywords:   Health & Welfare , Good Communication, ready to relocate to Kochi, willing to work in shifts

Dates :    Walkin Interviews

Contact:     
Nurjahan Laloo
ACS of India Pvt Ltd
Creator Block,1st Floor
BANGALORE,Karnataka,India 560066

APPLY HERE

Trainee Customer Support Officer (BPO)

Company Name :  MPhasis Limited

Designation: Trainee Customer Support Officer (BPO) - 50 Opening(s)

Eligibility :   Any Graduate - Any Specialization,Graduation Not Required
Location :    Mangalore
Type :     BPO/ITES
Functional Area:    ITES/BPO/KPO, Customer Service, Ops.
Experience:     0 - 2 Years
Last Date:    Walkin Interviews

Job Details :
 
About Mphasis

We are a global leader in Applications, BPO & Infrastructure Services offering attractive salary in the industry. We are now hiring for our Mangalore Facility.

Tr. Customer Support Officers (Voice Process- Outbound )

Eligibility
 
Any Graduate (from non-engineering courses) with basic computer skills
Fluent in English

Experience

6 months – 2 years of experience in BPO (Fresher’s too can apply)

Walk-in Interview

Date: 5th – 9th April 2011 (Monday - Saturday)

Time: 11am – 4pm

Venue:

MphasiS, Tech Bay, PL Compound, Jeppu Ferry Road, Morgan’s Gate 22-5-750, Jeppu, Mangalore- 575005

Please carry along with you copies of marks cards, convocation certificate, relieving and experience letters in case of candidates with experience and ID & Address proofs.

Willingness to work in night shifts is a must.

Company Profile:

MphasiS consistently delivers Applications services, Infrastructure services, and Business Process Outsourcing (BPO) services globally through a combination of technology knowhow, domain and process expertise. Our results focus on real improvement in business performance for our clients. We bring to our clients a credible and experienced global leadership team driving service delivery through the next generation global delivery model. We service clients in Financial Services, Manufacturing, Communications, Media & Entertainment, Healthcare & LifeSciences, Transportation & Logistics, Retail & Consumer Packaged goods, Energy & Utilities, and to Governments around the world.

MphasiS Limited (then, MphasiS BFL Limited) was formed in June 2000 after the merger of the US-based IT consulting company MphasiS Corporation (founded in 1998) and the Indian IT services company BFL Software Limited (founded in 1993).

MphasiS supports G1000 companies around the world in the improvement of their business processes. Our unique strength lies in our ability to provide integrated solutions involving Applications, Business Process Outsourcing, and Infrastructure services capabilities. The convergence of technologies such as web services, workflow software and business performance monitoring along with business intelligence and customer focus drive all our services delivery offerings. Our emphasis is on developing flexible platforms that allow our clients to rapidly implement business processes with minimal capital outlays.

Full Job Description :

Tr. Customer Support Officers (Voice Process- Outbound )

Eligibility

Any Graduate (from non-engineering courses) with basic computer skills

Fluent in English

Experience

6 months – 2 years of experience in BPO (Fresher’s too can apply)

Dates :    Walkin Interviews

Contact:     
Kasturi Machaiah
MPhasis Limited an EDS company

APPLY HERE

Walk in interviews on 7th & 8th April 2011

Company Name : Xchanging

Designation :  Associate / Sr Associate (Insurance Non voice process)

Eligibility :   Any Graduate - Any Specialization
Location :     Bengaluru/Bangalore
Experience :    0 - 3 Years
Type :      BPO/ITES
Functional Area:     ITES/BPO/KPO, Customer Service, Ops.
Last Date:     Walk-in Interviews
 
Job Details :
 
Job Type: Full Time
Hiring Process: Interview.

Job Description:

Designtion: Associate

Profile Preferred:

* Exp - 0 to 3 yrs - (If Exp in Insurance domain only)
* Good Communication in English
* Experience in Insurance  will be added advantage
* Education Background - Any Graduate / Post Graduate
* Walk in interviews on 7th & 8th April 2011 by 12:00 noon

Venue:

* Xchanging, SJR IPark, EPIP Industrial Area, Opp to Satya Sai Hospital, Whitefield,Bangalore - 66

Any queries please call 080-30540000 Extension : 1077

Company Profile :
 
Xchanging is a global business processer, with 8,500 people serving customers in 43 countries. We provide business processing services which are applicable across industries, such as procurement, human resources and technology, as well as industry-specific offerings for insurers and financial services companies.

We have a ten-year track record of innovation and reliable delivery, and anticipating and responding to our customers' needs. Our service quality is reflected in the industry awards and world-class certifications we receive.

Xchanging is one of the largest and fastest growing business processors. With a wide range of multinational customers in 43 countries and employing over 8,000 people, we are a truly global company. Our aim is simply to provide business processing services better, cheaper and faster.

Full Job Description :
 
Walk in interviews on 7th & 8th April 2011 @ 12:00 noon with Xchanging

Designtion: Associate / Senior Associate

Profile Preferred:

Exp - 0 to 3 yrs in Insurance
Good Communication in English
Knowledge on Insurance
Qualification - Any Graduate / Post Graduate
Walk in interviews on 7th & 8th April 2011  at 12:00 noon

Venue:

Xchanging
SJR IPark, EPIP Industrial Area
Opp to Satya Sai Hospital,
Whitefield,
Bangalore - 66

Dates     Walk-in Interviews

Contact:
Xchanging
SJR iPark,
EPIP Area, Whitefield
Bangalore - 560 066. (Opp Sathya Sai Hospital)
BANGALORE,Karnataka,India 560066

APPLY HERE

ADP Pune is hiring for SAP HR professionals

Company Name : ADP Pvt Ltd

Designation :  SAP HR professionals - 10 Opening(s)

Eligibility :   Any Graduate - Any Specialization
Location :  Pune
Experience :    2 - 6 Years
Type :      Associate/Sr. Associate -(Technical)
Functional Area:     ITES/BPO/KPO, Customer Service, Ops.
Last Date:     Walk-in Interviews
 
Job Details :
 
Job Type: Full Time
Hiring Process: Interview.

Job Description:

Current Openings:

1. SAP HR Functional Consultants (Support / Implementation) (Job Code-SAP HR)

Exp: 3 Yrs – 6 Yrs in SAP(HR)

Skills:

Any Graduate,

Strong SAP Payroll /Time Management consulting or configuration experience,
Good knowledge of SAP Enterprise/Personnel Structure,
Good knowledge of PY / TLM schema and ability to write PCR, International Leave,
Understanding of Authorizations, Payroll Processing Methodology, ESS/Portal,
Exposure to minimum 2 full project life-cycles experience or real time work experience in Support / Maintenance will be preferred

2. SAP HCM Certified (Job Code-SAP HR)

Exp: 0 – 6 Years

Skills:

Any Graduate,

Must be certified in SAP HCM through an authorized Training partner (Siemens / Genovate / NIIT only)

Company Profile :
 
Automatic Data Processing, Inc. (Nasdaq: ADP), with nearly $9 billion in revenues and about 550,000 clients, is one of the world's largest providers of business outsourcing solutions. Leveraging over 60 years of experience, ADP offers a wide range of HR, payroll, tax and benefits administration solutions from a single source. ADP's easy-to-use solutions for employers provide superior value to companies of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine and recreational vehicle dealers throughout the world.

ADP's key objective is sustained growth in shareholder value, achieved by ever-increasing revenue and profitability. This objective will be achieved through our total commitment to: (i) the highest ethical standards; (ii) “world class service” levels that exceed our clients' requirements and expectations; (iii) “product leadership” within our markets; and (iv) associate “employer of choice” programs that attract and retain exceptionally talented, knowledgeable, dedicated, and engaged associates.

Full Job Description :
 
ADP GlobalView powers the global human resources strategy of multinational employers delivering a proven single-source human resources outsourcing solution to manage complex risk and compliance worldwide. Receiving world class multilingual, multicurrency service on a single shared platform, clients can apply common payroll and human resources policies, view consolidated reports, and tap the knowledge of resident experts at service centers in all three regions of the globe.

Global View pairs the best service with the best technology to enable HRO solutions. The service experts leverage the SAP® ERP solution for Human Capital Management (HCM) to deliver leading single-source, multilingual, multicurrency human resource outsourcing service worldwide.

Interested candidtaes must have a a certification in SAP HCM through an authorized Training partner (Siemens / Genovate / NIIT only)

Dates :     Walk-in Interviews

Contact:
Mr./Ms. Rashmi Badgaiyan
ADP Pvt Ltd
# 101, 1st Floor, Building No.3 SP Infocity,
Phursungi, Pune-Saswad Road,Hadapsar
PUNE,Maharashtra,India 411028

APPLY HERE

Associate Process Manager at eClerx Services Ltd

Company Name :  eClerx Services Ltd

Designation :  Quality Auditor - Associate Process Manager

Eligibility :     Any Graduate - Any Specialization
Location :    Pune
Experience :     3 - 5 Years
Type:     BPO/ITES
Functional Area :    ITES/BPO/KPO, Customer Service, Ops.
Last Date :   Walkins

Job Description :    

Responsibilities:

• Conduct Regular Process Audits

• Audit processes for compliance / process adherence

• Identify GAPs and areas of improvements

• Propose Quick Fix solutions

• Follow up on solution implementation with processes

• Highlight audit findings to the stakeholders

• Identify potential Risks in the process and propose mitigation plans

• Implement FMEA based on process maps

• Publish audit reports on the intranet on a regular basis

• Review and audit process flow maps and BPDs at regular intervals

Company Profile :

analytics and customized process solutions to global enterprise clients. eClerx supports core and complex activities for its clients using proprietary processes and a scalable offshore delivery model.The Company supports critical processes for more than 50 clients, including 20 Fortune 500 companies. These clients include global leaders in financial services, manufacturing, retail, travel and hospitality.eClerx currently employs 2,000 people across four state-of-the-art delivery centres in Mumbai and Pune. The company has sales and marketing offices across Europe and North America.

Financial Services: eClerx provides middle office and back office support to the Capital Markets businesses of leading global banks. The processes support all asset classes including equity, fixed income, currencies and commodities. eClerx provides end-to-end support through the trade lifecycle, including trade confirmation, settlements, portfolio matching and reconciliations, transaction maintenance, risk analytics and reporting. In 2008, the Company extended its services to buy side institutions including Asset Managers and Insurance Companies.

Full Job Description :    

Requirements:

• Graduate in any discipline

• Awareness of ISO or other Quality Methodologies

• Knowledge of Lean / Six Sigma would be an advantage

• 3+ years of experience

• Good Communication skills

• Good presentation skills

• Eye for Detail and good listening skills

Interested candidates can call Vedha Hiremath

Regards,

Vedha Hiremath
Human Resources
eClerx Services Ltd

Dates :     Walkins

Contact :   
Vedha Hiremath
eClerx Services Ltd

Apply Here

GENPACT Openings for Finance and Accounting

Company Name :    GENPACT

Designation:  Finance and Accounting - 350 Opening(s)

Eligibility:   B.Com / M.Com - Commerce,MBA/PGDM - Finance
Location :    Delhi, Gurgaon
Type :    BPO/ITES
Functional Area:    ITES/BPO/KPO, Customer Service, Ops.
Experience:      0 - 5 Years
Last Date:     Walk-in Interview

Job Details :
 
Job Type: Full Time
Hiring Process: Interview.

Job Description :

Excellent Opportunity for Commerce Graduates or P.G. who are interested in working in a General Accounting / Accounts Receivable/ Accounts Payable/ Reconciliation/ SAP/ PTP/ OTC/ RTR/ Cash Applications & Fixed Assest Profile.

Req:- Good Accounting knowledge & Good Communication Skills in English Both Written and Spoken.

Please   mention Referred by Ramneet on your resume as a contact person so that we can process your profile.

Regards,
Ramneet Singh

Note: The Candidates who have done MBA through Regular  program need not apply . Post Graduates through correspondence and part time can apply.

Company Profile :
 
Genpact is a global leader in business process and technology management. Our entire organization of over 43,300+ employees is focused on process and engaged in improving client processes and driving business impact. We look at process as a science and our proprietary Smart Enterprise Processes (SEPSM) employs a scientific, highly granular approach to managing business processes.

Genpact couples its deep process knowledge, insights and best practices with focused IT capabilities, targeted analytics and pragmatic reengineering to deliver a comprehensive solution. Our broad portfolio consists of both enterprise G&A and industry-specific services. In every area, we go from meeting simple transactional needs to providing process management capabilities, where complex decision making and keen judgment are required. Services are seamlessly delivered from a global network of centers in 13 countries to meet a client’s business objectives, cultural and language needs, and cost reduction strategy.

Genpact’s culture is uniquely ingrained in Lean Six Sigma, the capability having been driven through the organization and leveraged in all we do in a highly visible manner. Our mindset is 100 percent customer-centric, demonstrated daily through our comfort with destroying our own revenue to deliver greater efficiency, the 100 percent empowerment of our employees to do what is needed for the client, and the fact we don’t let a contract get in the way of client success.

Full Job Description :

Commerce Graduates or P.G who are willing to work in a Accounts Payable, Reconciliation, General Accounting, Accounts Receivable, , Fixed Assest, SAP, PTP, OTC, RTR or Derivatives Profile.Banking, Finance

Required -  Good Accounting knowledge & good communication skills.

Note :-
Please call Ramneet to fix a prior appointment or mention Ramneet on your resume so that we can process your profile.

Keywords:  General Accounting, Accounts Receivable, Accounts Payable, Reconciliation, Backend, Accountant, Account, Finance, Bank, SAP, Procure to Pay, PTP, BPO, Callcenter, commerce, B.com, M.com, Life Sciences, B.SC, AP, AR, GA, OTC, Order to Cash, Cash, RTR

Dates :      Walk-in Interview

Contact:
Ramneet Singh
GENPACT
Delhi IT Park, 8h Floor, Shastri Park
Behind Shastri Park Metro Station
NEW DELHI,Delhi,India 110052

APPLY HERE

Walkin Interviews for Communication Trainer

Company Name :     CSS Corp

Designation :   Communication Trainer

Eligibility:     Any Graduate - Any Specialization
Location:     Chennai
Experience:     2 - 5 Years
Type:    BPO/ITES
Functional Area:    ITES/BPO/KPO, Customer Service, Ops.
Last Date:     Weekdays
 
Job Description:

• Excellent Communication Skills

Voice & Accent

Sound in Grammar

Business Skills

Customer Service

Soft Skills

Expertise in Call coaching & New Hire Training

Note: Organizational certifications in training will be an added advantage

Keywords: Communication Trainer, New Hire Training, Call coaching

Company Profile :
 
CSS Corp is a global information and communications technology company with an impeccable record for designing, developing, deploying and managing end-to-end IT and network services. From application development, testing and optimization through to enterprise-level cloud enablement and round the clock technical support services, CSS Corp provides a truly impressive range of quality services that focus on delivering strategic value and operational efficiency for its customers.

CSS Corp proudly works with some of the world's best known customer and partner brands. And, with a global multi-cultural workforce of more than 5000 staff across 20 locations worldwide, the company has established a strong global foundation to continue supporting its international customers and growth aspirations.

To be the uncontested global leader in designing, deploying, optimizing and managing scalable information and communications technology and processes to enable our customers to achieve high levels of performance, efficiency, innovation and value.

Full Job Description :
 
Graduate/Post Graduate

Excellent verbal communication

Interpersonal & Leadership skills

Good industry knowledge

Team player

Time management & organizational skills

Passionate about adult education & unmatched customer service

Ability to move ideas to reality & transform ideas into action

Dates :     Weekdays

Contact: 
Ilakkiya Kesavan
CSS Corp

Apply Here
Related Posts with Thumbnails