Cogent E Services Openings

Company Name : Cogent E Services Pvt Ltd  Job Designation : Telesales / Customer Service Executive  Qualification : Any Graduate   Experience : 1+ Years  Functional Are a : ITES, BPO, KPO, Customer Service, Operations   Job Location: Noida  Candidate Profile:   1). Performance communication skills  2). VAS, Outbound Experience (Added Advantages)  3). Should have positive/proactive attitude.  4). Team player willing to work towards a common goal and grow with the organisation.  5). Freshers are also welcomed  About us:  Your Partner in Customer Satisfaction "  We are a leading Business Process Outsourcing and Software Services company.   Our expertise lies in Software Services, BPO and Recruitment Process Outsourcing.  Our Vision  "To be the most admired and trusted outsourced services provider"  Our Mission  1. Leverage our understanding of technology  2. Harness human resource by leading from the front  3. Provide outstanding customer service  4. Promote innovative thinking leading to efficient operations   Our Approach  To use our global network and expertise to deliver innovative services that provide simplicity and unsurpassed value to our customers.  The core of our methodology is to leverage our understanding of Information Technology, organization, industry, and use industry best practices.  Software Services  Cogent's technology center offers world-class software development services for e-business, recruitment, accounts payable/receivables web applications. Other than custom software development we also offer Product Development.      Business Process Outsourcing - BPO  Intensive research and analytics is the forte of Cogent E Services. With three years of experience in the outsourcing industry, we at Cogent understand the needs of international customers.      Data Management Services   In today’s fast paced business world, access to accurate and detailed information has become a necessity for every kind of business whether it is a small enterprise or a grand one. The information is an asset in any scenario. You need to have access to information that talks about your market, your customers and other factors that influence your organization in one or the another way. After all the better you understand your business, the more are your chances to progress.  Apply Here :

Opportunities at Mobius

Job title :Tele callers Requirements:  6 months to 1year of outbound calling experience.  Excellent written & verbal skills is a must.  With good American accent will be an added advantage.  Exposure in selling software or concept selling will be prioritized.  Should work in night shifts.  About Mobius:  Mobius started its operations in 2002 with two clients – one a market leader in the e-commerce space and the other, the world’s largest ISP cum portal. We now count some of the top industry leaders as our clients in our chosen industries.  We started our services with web based data collection, collation and delivery. Our services now encompass content aggregation, creation of rich content processing of data into actionable information and more for our clients. The verticals we focus are industry information and e-commerce, each a multi billion dollar industry with huge untapped potential.   Mobius approaches information generation in a rather unique fashion. This means looking at (and often, beyond) the Web for collecting and validating data. Furthermore, Mobius also creates tools and front-ends that significantly speed-up knowledge transfers. Finally, by collecting data not normally available in databases and converting raw data to rich data, Mobius ensures that its deliverables strongly fit your business needs.  Mobius also has a dedicated team of information specialists to handle your business information and acquire domain knowledge on an ongoing basis. The company is also primed for quick scale-up of Web-based research and harvesting operations. This means you get quality information for any increased or unanticipated demand that you might have. Well-tuned processes, world-class infrastructure and robust quality systems further ensure that you get only superior quality information, when you want it. All this has given Mobius immense client goodwill and a perfect customer retention record.   Our Name: We derive our name from the Mobius Strip (or band)   "The Möbius strip or Möbius band (pronounced /'/ or /'/ in English) is a geometrical object that has only one surface. It can be made by using a strip of paper, which is twisted at the end”.  The unique thing about Mobius strip is that while it looks like it is a two sided strip, it has only one surface. Like the Mobius strip, our name symbolises our commitment to be on the same side as our client at all times.  Our Vision:   “Mobius will become the largest and preferred service provider to global leaders in the chosen industries.  We will endeavor to provide the complete suite of required back-office services and deliver sustainable competitive advantage to our clients through operational excellence".  Apply here

EXL Recruits Freshers and Exp

Job title: Customer Care Executive – Inbound Customer Service    Location: Noida Desired Profile: Good communication skills  Graduates/ experienced candidates awaiting results can also apply  Working Knowledge of Windows and Internet  Work in night shifts  Typing speed – 25 wpm  Experience Freshers may apply, candidates with experience shall be preferred  Education: Graduate - B.Com / B.A. / B.Sc.  Contact EXL Service   A-94/5, Sector-58, NOIDA  UP, India 201301   Mobile : 9711129980  About EXL: EXL (NASDAQ: EXLS) is a leading provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries including insurance, banking, financial services, utilities, transportation and travel. Our solutions integrate our knowledge and experience in Decision Analytics, Financial & Risk Management, Operational & Process Excellence, Re-engineering and Integrated Transaction Processing to provide our clients with immediate business impact and long term financial value. We customize our solutions to improve the economics of business performance, transform organizations to be leaner and more flexible and provide a competitive edge in the marketplace. EXL leverages its highly qualified and experienced professionals at its offshore, near-shore and onshore to address our clients’ present challenges and prepare them to Go Next. Now. to effectively address future challenges.      EXL is a U.S. company that was incorporated in 1999. Our headquarters are based in New York City and we operate 15 state-of-the-art delivery centers in India, the Philippines, US, Czech Republic, and Romania with sales offices in New York, New Jersey and London.  EXL is a company that constituites of highly skilled professionals with strong ethics and values. Our culture is a reflection of individual goals aligned with EXL’s vision. Vision To be the partner of choice in business process outsourcing and transformation services for companies in our selected domains Mission To provide a competitive edge to our clients by transforming and outsourcing their business processes Apply here

Bpo Jobs at Accentia Technologies

Job title: Call Center Executives  Requirements: Minimum one year experience with an US client in the field of collection, customer relations and outbound marketing. Freshers with neutral accent and good spoken English will also be considered. Should be willing to work in the US/Australia working hour.  About Accentia Technologies:  Accentia provides solutions that are innovative and add the definitive technological edge to our client's business processes. We have a strong base over 15 locations spread across the globe like Mumbai, Bhubaneshwar, Hyderabad, Vizag, Bangalore, Cochin, Trivandrum, Portland, New Jersey, Florida, Fort Lauderdale, UAE etc . We ensure value-added service in every client engagement. Our business model is supported by a strong foundation towards commitment and quality.  High performance combined with six sigma standards at every step in the SDLC process is an added advantage for all clients who have placed their confidence on us. Our solutions focus on leveraging the latest technologies in innovative ways which boost your bottom line and ensure that your products and services redefine the way the industry functions.  Accentia's core strength is focused in developing itself in various segments by providing services in HRCM, ITES / IT, Medical transcription, billing coding, Multimedia, Web designing, Animation, e-pub & pre-pub, CRM, CAD architecture and Mechanical, LPO and Financial accounting services and various other related client requirements. This has helped us develop a strong client portfolio, which includes some of the best-known names in the industry.  We believe in working strategically with partners who share values and core line of business to help us diversify and expand our product portfolio and reduce investment risk in the long run. Using highly evolved and systematic methods of deploying onshore and offshore resources and services to fulfill client requirements we ensure a continuous work flow which helps clients drastically cut down costs and deployments time frames. This creates a strong synergy and fulfills the final objective of exceeding customer expectations.  Apply here

Looking for job Apply at Cherry E-Commerce

Position: Technical Support Executive (Voice)  Job Description :  The candidate will assist our customers in US, over phone and emails regarding general web-hosting and e-mail set-up issues. (This is a night shift job). The executive will be required to:-  • Telecalling  • Provide technical support to the customers  • Customer Service  Job Requirements:  - Extensive understanding of server based applications   - Knowledge of MS Outlook and web browsers  - Understanding of computers, internet and basic applications  - Ability to understand the problem and willingness to help in resolving the issues  - The candidate should live in or around Noida  - Exposure of Global environments would be an added advantage  Skills Required: Excellent communication skills, ability to understand problems and willingness to resolve issues.   Remuneration: Monthly package for this position is between Rs 12000 – Rs.18000  How to Apply: Send your resume at: jobs@livesalesman.com  About  Cherry E-Commerce:  The Company: Incorporated in the year 2003, Cherry E-Commerce is a part of over 25 years old business family of Dee Man International. Cherry E-Commerce Services Pvt. Ltd. is a self funded privately owned venture providing innovative Marketing and Customer Retention solutions to e-businesses worldwide. We are rapidly expanding into new markets globally and adding new and innovative services to our portfolio.   Cherry operates Customer Service for some of the largest E-Commerce companies from around the world under the brand of LiveSalesman. We are working to establish ourselfs as the leader in Sales and Customer Support management in the e-business industry.   We take pride in delivering high quality services to our clients, who are market leaders in their own respective industries. Our team has consistently out performed our competitors, and our results surpass all expectations.   At Cherry, we belive in giving our team members the independence and the authority to achieve the personal and the organizational goals. We firmly believe that organizational growth has to go hand in hand with the individual growth.  Our team members are not confined to one project, they often work on multiple projects simultaneously testing their skills with challenges posed by these projects.  We only hire candidates who are nothing less than the best in their respective areas, and have the zeal and passion to excel. At Cherry we pay attention towards rewarding individual performance.  Apply here

Multiple Openings at Brigade

Position : Tech Support Executives (Voice & Non Voice)  Location : Hyderabad  Requirement : Any Graduate with EXCELLENT Hardware Knowledge. Engineers / Diploma holders in Electrical & Electronics / Communications / Computer Science / Diploma in Hardware would be a plus. One-year experience in hardware support or tech support call centers is preferred, typical support experience required is in Computer Hardware - PC Assembling, OS Troubleshooting, Networking, Installations & maintenance. Good communication and typing skills. Must be flexible to work in shifts.   Job Code : TSEV & TSENV   mailto : careers@brigade.com  About Brigade: Since its inception in 1998, Brigade has focused on providing business process outsourcing (BPO) services and knowledge process outsourcing (KPO) services for global corporations. Brigade's global service delivery model provides clients with an opportunity to capture the competitive advantage of global labor markets to dramatically improve business processes while delivering them at substantially lower costs.  By leveraging industry's best practices and methodologies such as ISO 9001:2000, ISO 27001:2005 and Six Sigma, Brigade has gained recognition as an expert at planning, implementing, operating and scaling outsourcing solutions in India. Brigade Solutions has over eight years of experience providing services to industry leaders. With a seasoned management team in place, delivery of business transaction services is distributed across multi-site delivery facilities in Hyderabad, India to improve the quality of its deliverables and reduce cost of services.   Brigade was formed to address the support and service gaps many companies faced when dealing with the Internet experience. Since then, Brigade has acquired the capability and is currently providing a wide spectrum of BPO & KPO services - voice support, email, web chat and transactions. Brigade has the expertise to design, implement, train and maintain an entire customer support and service division for small to large corporations. Brigade's leadership team includes executives who were responsible for developing and operating some of the world's leading business process outsourcing organizations. Members of our executive team have served key leadership roles in respected world-class organizations that include: IBM, Verizon, marchFIRST, Sprint and AQA to name a few. Apply here

Jobs at Caliber Point

Job title : Executive/Sr. Executive - Service Delivery (Outbound Verification Calls) Job Description ID : 08        Responsibilities:   Day-to-day operations  Adhere to the process guidelines  Adhere to client SLAs & Quality  Regular reporting into immediate superiors  Exposure with US clients  Mandatory Skill Sets:  Well versed in browsing net (use of Google or any search websites)  Good understanding of US as a country (Employment, Education, Peer Credit, Social Security, County, State etc.,)  Has eye for details  Has excellent communication skills(written & spoken) & confident  Ability to decipher/comprehend handwriting  Logical thinking  Email Etiquettes  Soft Skills required:  Good client interfacing skills  Pleasing Personality  Energetic and self driven individual  Team Player  Excellent interpersonal skills    Qualifications :   Graduate / Undergraduate with excellent communication skills    Experience :   0-2 year’s relevant experience in International Call centre   Location: Chennai:  About Caliber Point:  Caliber Point is the independent BPO arm of Hexaware Technologies Limited, a leading global IT & BPO services company. With state-of-the-art infrastructure in Mumbai, Chennai and Nagpur, Caliber Point provides end-to-end Business Process Outsourcing services to large global players and Fortune 1000 companies.     Our Business:  Amongst the leading Outsourcing companies operating out of India, we are geared to provide you with solutions to all your offshoring requirements. We value our clients as business partners and make it our business to understand their business. Coupled with expertise and experience, we offer a diverse spectrum of off-shore based Business Process Services. We facilitate the retention of the competitive and comparative advantage enjoyed by our clients in the face of technological challenges.     Our core expertise areas are Process Consulting, Transition Management, Shared Service Center Set-up, Transaction Processing, and Voice & Document Management Services.     Quick Facts  State-of-the-art infrastructure at Mumbai, Chennai & Nagpur  Robust Technology & IT Capabilities: proprietary workflow and other value-added tools, exposure to multiple technology platforms  Marquee Fortune 1000 & Global Clients Apply here

Bpo at Kotak Securities

Job title: Customer Service Executive   Job Description  Will have to handle customer queries, inquiries and complaints.   Eligibility   Candidate should have excellent communication skill and should have some knowledge about the industry. Candidates from similar background will be preferred. Fresher may also apply.   Locations:Mumbai Send your updated resume at sonali.raut@kotak.com  About Kotak Securities: Kotak Securities Ltd., a 100 % subsidiary of Kotak Mahindra Bank, is one of the oldest and largest stock brokers in the Industry.   Our offerings include stock broking services for stock trading through the branch and Internet, Investments in IPO, Mutual funds and Portfolio management services.   Our Accolades include:   UTI MF – CNBC TV18 Financial Advisor Awards - Best Performing Equity Broker (National) for the year 2009   Best Brokerage Firm in India by Asia0money in 2009, 2008, 2007 & 2006 Finance Asia Award (2009)-Best Brokerage Firm In India  Best Performing Equity Broker in India – CNBC Financial Advisor Awards 2008  Avaya Customer Responsiveness Awards (2007 & 2006) in Financial Services Sector   The Leading Equity House in India in Thomson Extel Surveys Awards for the year 2007  Euromoney Award (2007 & 2006) - Best Provider of Portfolio Management: Equities   Euromoney Award (2005)-Best Equities House In India  Finance Asia Award (2005)-Best Broker In India   Finance Asia Award (2004)- India's best Equity House  Prime Ranking Award (2003-04)- Largest Distributor of IPO's    We have been the first in providing many products and services which have now become industry standards. Some of them are:   Facility of Margin Finance to the customers for online stock trading  Investing in IPOs and Mutual Funds on the phone  SMS alerts before execution of depository transactions  Mobile application to track portfolio of your investments in stock market /td>   AutoInvest - A systematic investing plan in Equities and Mutual funds  Provision of margin against securities automatically against shares in your Demat account  Apply here

Walk-in Interview at iEnergizer

Designation: CCE/Sr.CCE   

Job Description :

* The incubent would be responsible to answer customer calls 
* Solving customers queries 
* Customer relationship management 
* Flexible working in shifts- 24*7 
* No cab facility   

Desired Profile   
* Graduate /Undergraduate 
* Understand english/ hindi 
* Ability to work in team 
  
Experience 0 - 1 Years  

Education: UG - Any Graduate - Any Specialization  
PG - Any PG Course - Any Specialization,Post Graduation Not Required  

Location : Noida 

Date & Timings: 
August 4 - August 7 
Time : 10:30 AM to 5:00PM 
Contact Shveta Mishra  
IENERGIZER (Granada Services Ltd)  
A-37, Sector-60  
NOIDA,Uttar Pradesh,India 201301  
Telephone:0120-6688056  
Email: shveta.mishra@ienergizer.com  
Website http://www.ienergizer.com  

About iEnergizer:

iEnergizer is one of the largest and most progressive International Call Center in Asia Pacific region, located in Noida near New Delhi, India. It undertakes Business Process Outsourcing (BPO) projects in voice based & web based processes as well as provides back office support in Finance, Banking, HR, Claims processing- Insurance, Healthcare etc. to leading Fortune 500 companies around the world. iEnergizer makes use of the latest state-of-the-art infrastructure with world class standards in networking like earth station, IPLCs to provide instant connectivity to it's global customers through calls, e-mails, chat etc 

Since its inception, iEnergizer has delivered on a business strategy that focuses on selected customer service based, process oriented industries. While defining its business charter, iEnergizer compared the operational background of its key management talent against top industry verticals and aligned itself with those most suited to benefiting from the iEnergizer value proposition. 

iEnergizer is a Multimedia Contact Centre having primary Operations in India. The company started its call centre operations through its affiliate company – Granada Services Private Limited, India in January 2000, under the Brand Name – iEnergizer. The idea is to capitalize the available pool of Indian technocrats, software professionals and quality graduates. This Multimedia Contact Centre is providing varied services, at affordable prices, to international corporations who have requirements of inbound and outbound customer care, telemarketing and data collection, help desk (both technical and general), E-mail processing and campaigns, live web and voice interaction and back end data processing. This offshore operations are managed by the company’s India facility called Granada Services Private Limited.

Apply here

Firstsource Multiple Careers

Company Name : Firstsource Job Description : Customer Service Qualification : UG - Any Graduate - Any Specialization,Graduation Not Required PG - Any PG Course - Any Specialization,Post Graduation Not Required Experience : 0 - 1 Years Functional Area : ITES/BPO/KPO, Customer Service, Ops. Location : Mumbai, Navi Mumbai About us: Firstsource is a leading global provider of business process management services. We offer a wide range of services across banking and financial services, telecommunications and media and the healthcare industry. Firstsource provides services throughout the customer lifecycle, including customer acquisition, customer care, billing and collections, transaction processing and business research and analytics. Firstsource leverages its Rightshoring approach that is best suited to our clients business. We offer the benefit of our global delivery model across 43 world class centers and over 21,000 employees across India, US, UK, Argentina and the Philippines. This model allows us to meet the needs of our clients in a timely, efficient and cost effective way. Founded in 2001, Firstsource has quickly risen to the top of the BPO and contact center industry and built a reputation for high quality service and proven results. We have been ranked by NASSCOM amongst top 10 ITES-BPO companies in India from 2003-2008. Business Week listed Firstsource as “Hot player” in list of offshore outsourcing companies. Our world class Process Excellence / Operational Excellence capability has been consistently recognized by our clients and industry associations/advisors like IAOP, IQPC, Everest, McKinsey etc. We won 8 Six Sigma awards from IQPC (International Quality and Productivity Center) in 2007-08. Firstsource is listed on India’s leading stock exchanges, the National Stock Exchange (NSE) and the Bombay Stock Exchange (BSE). Apply Here :

Sutherland Global Services Multiple Careers

Company Name : Sutherland Global Services Ltd Job Designation : Customer Support Executives Qualification : Any Graduate, Any Postgraduate Experience : 0-1 Years Functional Area : ITES, BPO, KPO, Customer Service, Operations Location : Chennai Description:  Involves handling Inbound Calls. Involves resolving customer queries. Involves updating customers on latest information on a product or service. Should be comfortable working in shifts. Should have excellent English communication skills. Should be patient enough to handle any kind of customer queries. Attractive incentives and perks depending upon the individual's performance would be rewarded. Desired Profile: Min Education Qualification: Any Graduate/ Post Graduate Building a rapport with customers. Age criteria: Restricted up to 35 years. Candidates with relevant experience in a voice based Involves working in Night shifts Excellent Communication Skills. Sutherland Global Services is a multinational IT Enabled and Business Process Outsourcing (BPO) company, specializing in Integrated BPO solutions across Customer Lifecycle and Back-office Lifecycle Management services. Having started operations in 1986 in Rochester, New York, Sutherland now employs over 23,000 professionals offering RightSourced seamlessly blended services from its 23 delivery centers in India, the United States, Philippines, Eastern Europe, Canada and Mexico. By integrating highly trained people with state-of-the-art technology and proven business methodologies, Sutherland collaborates with clients to help them excel in their industry and maximize their customer lifetime value. Apply Here :

Sutherland Global Services Recruitment

Company Name : Sutherland Global Services Ltd Job Designation : Customer Support Executives Qualification : Any Graduate, Any Postgraduate Experience : 0-1 Years Functional Area : ITES, BPO, KPO, Customer Service, Operations Location : Chennai About us : Involves handling Inbound Calls. Involves resolving customer queries. Involves updating customers on latest information on a product or service. Should be comfortable working in shifts. Should have excellent English communication skills. Should be patient enough to handle any kind of customer queries. Attractive incentives and perks depending upon the individual's performance would be rewarded. Desired Profile: Min Education Qualification: Any Graduate/ Post Graduate Building a rapport with customers. Age criteria: Restricted up to 35 years. Candidates with relevant experience in a voice based Involves working in Night shifts Excellent Communication Skills. About us: Sutherland Global Services is a multinational IT Enabled and Business Process Outsourcing (BPO) company, specializing in Integrated BPO solutions across Customer Lifecycle and Back-office Lifecycle Management services. Having started operations in 1986 in Rochester, New York, Sutherland now employs over 23,000 professionals offering RightSourced seamlessly blended services from its 23 delivery centers in India, the United States, Philippines, Eastern Europe, Canada and Mexico. By integrating highly trained people with state-of-the-art technology and proven business methodologies, Sutherland collaborates with clients to help them excel in their industry and maximize their customer lifetime value. Apply Here :

Multiple Openings at Reliance Industries

Position Title : Customer Care Trainee  Function : Chief Executive Officer's Office   Location: Uttra pradesh  Minimum Work Ex in years- 0 -2yrs  Formal Qualification: Graduate   Additional Certifications NA   Preferred Industry Insurance   Functional & Behavioural Competencies NA  Key Responsibilities: good knowledge in excel, good interpersonal skills About Reliance Industries: As with all great pioneers, there is more than one unique way of describing the true genius of Dhirubhai: The corporate visionary, the unmatched strategist, the proud patriot, the leader of men, the architect of India’s capital markets, the champion of shareholder interest. But the role Dhirubhai cherished most was perhaps that of India’s greatest wealth creator. In one lifetime, he built, starting from the proverbial scratch, India’s largest private sector enterprise. When Dhirubhai embarked on his first business venture, he had a seed capital of barely US$ 300 (around Rs 14,000). Over the next three and a half decades, he converted this fledgling enterprise into a Rs 60,000 crore colossus—an achievement which earned Reliance a place on the global Fortune 500 list, the first ever Indian private company to do so. Dhirubhai is widely regarded as the father of India’s capital markets. In 1977, when Reliance Textile Industries Limited first went public, the Indian stock market was a place patronised by a small club of elite investors which dabbled in a handful of stocks. Undaunted, Dhirubhai managed to convince a large number of first-time retail investors to participate in the unfolding Reliance story and put their hard-earned money in the Reliance Textile IPO, promising them, in exchange for their trust, substantial return on their investments. It was to be the start of one of great stories of mutual respect and reciprocal gain in the Indian markets. Under Dhirubhai’s extraordinary vision and leadership, Reliance scripted one of the greatest growth stories in corporate history anywhere in the world, and went on to become India’s largest private sector enterprise. Apply here